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OceanStor 18500, 18800, and 18800F Storage System V100R001C30 Remote Replication Feature Guide 09

This document describes the remote replication feature, in terms of the implementation principle, application scenario, configuration process, and reference information.
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Collecting Troubleshooting Information

Collecting Troubleshooting Information

You need to collect troubleshooting information before troubleshooting.

You need to collect the following information:
  • Name and address of the customer
  • Contact person and telephone number
  • Time when the fault occurred
  • Description of the fault phenomena
  • Device type and software version
  • Measures taken after the fault occurs and the related results
  • Troubleshooting level and required solution deadline
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Updated: 2019-01-28

Document ID: EDOC1000077758

Views: 10724

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