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AR Router Troubleshooting Guide

This Product Documentation provides guidance for maintaining AR Enterprise Router, covering common information collection and fault diagnostic commands, typical fault troubleshooting guide, and troubleshooting.
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Common Causes

Common Causes

A ping failure may occur in the following scenarios:
  • Basic FR is configured.
  • A PVC group is configured.
This fault is commonly caused by one of the following:
  • In the scenario where basic FR is configured:
    1. No IP address is assigned to the interface.
    2. The mapping between the PVC and peer IP address is not generated.
    3. The mapping between the PVC and peer IP address is generated but no route is generated.
  • In the scenario where a PVC group is configured:
    1. No priority is configured for PVCs in the PVC group.
    2. The default PVC is not specified in the PVC group and some priorities are not configured for PVCs in the PVC group.

If a ping operation is performed between two indirectly connected devices, check whether static routes are configured on the two devices in addition to checking the preceding items.

Updated: 2019-05-10

Document ID: EDOC1000079719

Views: 445615

Downloads: 4299

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