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AR Router Troubleshooting Guide

This Product Documentation provides guidance for maintaining AR Enterprise Router, covering common information collection and fault diagnostic commands, typical fault troubleshooting guide, and troubleshooting.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
After a User Logs In to Outlook Web Access 2010 Through the SSL VPN Gateway, the User Cannot Log In to Outlook Web Access 2007. How Is the Problem Solved?

After a User Logs In to Outlook Web Access 2010 Through the SSL VPN Gateway, the User Cannot Log In to Outlook Web Access 2007. How Is the Problem Solved?

Outlook web access 2007 and 2010 addresses are configured through the web proxy function of SSL VPN. After a user logs in to Outlook Web Access 2010, the user fails to log in to Outlook Web Access 2007. The system displays a message indicating session timeout. This is because Outlook Web Access 2010 reserves user authentication information in the browser buffer and such information cannot be processed by Outlook Web Access 2007.

If the user wants to log in to Outlook Web Access 2007, perform the following operations:
  1. Log out of Outlook Web Access 2010.
  2. Close the browser and re-open the browser and log in to the SSL VPN gateway.
  3. In the web proxy list, click the Outlook Web Access 2007 address and enter the user name and password to log in to the email account.
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Updated: 2019-05-10

Document ID: EDOC1000079719

Views: 444666

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