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AR Router Troubleshooting Guide

This Product Documentation provides guidance for maintaining AR Enterprise Router, covering common information collection and fault diagnostic commands, typical fault troubleshooting guide, and troubleshooting.
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A Card Cannot Be Powered On

A Card Cannot Be Powered On

Fault Description

A card cannot be powered on.

Possible Causes

  • The card is not securely installed.

  • The system software does not support the card.

Troubleshooting Procedure

  1. Check that the card is securely installed.

  2. Run the display version command to check the software version.

    <Huawei> display version
    Huawei Versatile Routing Platform Software
    VRP (R) software, Version 5.120(AR3200 V200R003C00)
    Copyright (C) 2011-2012 HUAWEI TECH CO., LTD
    Huawei AR3260 Router uptime is 1 week, 0 day, 7 hours, 47 minutes
    BKP 0 version information :
    1. PCB  Version : AR01BAK3A VER.B
    2. If Supporting PoE : No
    3. Board Type : AR3260
    4. MPU Slot Quantity : 2
    5. LPU Slot Quantity : 10
    MPU 15(Master) : uptime is 1 week, 0 day, 7 hours, 47 minutes
    SDRAM Memory Size : 2048 M bytes
    Flash Memory Size : 16 M bytes
    NVRAM Memory Size : 512 K bytes
    SD Card1 Memory Size : 1882 M bytes
    MPU version information :
    1. PCB Version : AR01SRU3A VER.B
    2. MAB Version : 0
    3. Board Type : SRU80
    4. CPLD0 Version : 104
    5. CPLD1 Version : 104
    6. FPGA Version : 123
    7. BootROM Version : 617
  3. Contact technical support personnel through Collecting Information and Contacting Technical Support and confirm whether this software version supports the card.
Updated: 2019-05-10

Document ID: EDOC1000079719

Views: 451309

Downloads: 4311

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