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AR Router Troubleshooting Guide

This Product Documentation provides guidance for maintaining AR Enterprise Router, covering common information collection and fault diagnostic commands, typical fault troubleshooting guide, and troubleshooting.
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How Do I Solve the G.SHDSL Board Connection Failure Problem?

How Do I Solve the G.SHDSL Board Connection Failure Problem?

Table 29-55 lists G.SHDSL board connection problems and solutions.

Table 29-55  G.SHDSL board connection failure

Connected Device Vendor

Connected Device Model

Connected G.SHDSL Board Software Version

Connected Device Board Type

Connected Device G.SHDSL Chip Type

Problem

Solution

Alcatel

ASAM 7301

5.1.18c(51.354)

SMLT-C (3EC37140AB)

Conexant

The G.SHDSL interface that has the line probing function configured cannot be activated.

Upgrade the version to V200R002C00SPC100 or later.

HUAWEI

UA5000

162

H601SDLB

Conexant

When two virtualized interfaces are bound, the G.SHDSL interface cannot be activated.

Run the shdsl bind m-pair 2 pairs enhanced command on the G.SHDSL interface working in ATM mode to set the binding mode to enhanced.

HUAWEI

MA5600

Unknown

SHEA

Conexant

When two virtualized interfaces are bound, the G.SHDSL interface cannot be activated.

Run the shdsl bind m-pair 2 pairs enhanced command on the G.SHDSL interface working in ATM mode to set the binding mode to enhanced.

HUAWEI

MA5600T

Earlier versions of 754

SHLB/SHLM

Infineon

When two virtualized interfaces of the G.SHDSL interface working in PTM mode are bound, several the G.SHDSL board cannot connect to the peer device.

  • Upgrade the DSLAM board to the latest version.
  • Reactivate the interface.

HUAWEI

MA5100

E326/E360.1

H511SHLA

Conexant

The interface cannot be activated in ATM mode.

  • When a single wire pair is activated, run the shdsl compatibility pmms long vendor gs enhanced filter specific command to configure the compatibility mode of the interface.
  • When two wire pairs are activated, run the shdsl bind m-pair 2 pairs enhanced command to configure the interface to work in enhanced mode.

OverTure

HN408S

Unknown

-

Infineon

The interface works in PTM binding mode and is forced to go offline 2 minutes after being activated. The remote end incorrectly displays the message
hnbdp_timeout
.

Hatteras Network Bonding Discovery Protocol (HNBDP) is a proprietary protocol of Overture. Disable HNBDP on the remote end to solve this problem.

OverTure

HN4000E/I

Unknown

-

Infineon

The interface cannot be activated in PTM mode.

  • DSLAM supports IEEE and ITU-T handshake modes. Change the DSLAM handshake mode to IEEE.
  • A G.SHDSL interface on the device supports IEEE and ITU-T handshake modes. Run the shdsl tc mode efm_6465o command to change the handshake mode of the G.SHDSL interface to ITU-T.
    NOTE:

    Only AR V200R007C00 supports this solution.

Siemens

HiX 5300

1.2.2.106

SUSHDSL:32

Infineon

The G.SHDSL board cannot connect to the peer device working in G.SHDSL mode.

Run the shdsl capability g-shdsl command on the G.SHDSL interface working in ATM mode to configure the G.SHDSL board to work in G.SHDSL mode.

Siemens

Unknown

Unknown

-

-

The interface cannot be activated in ATM mode.

In V200R006, the default modulation mode of a G.SHDSL interface is 128 PAM. The remote end does not support the 128 PAM modulation mode.

Run the shdsl pam { 16 | 32 } command on the interface. The interface will go Up after the device restarts.

ZTE

9800

Unknown

-

-

When two virtualized interfaces are bound, the G.SHDSL interface cannot be activated.

Run the shdsl bind m-pair 2 pairs enhanced command on the G.SHDSL interface working in ATM mode to set the binding mode to enhanced.

ZTE

5200

Unknown

-

-

When two virtualized interfaces are bound, the G.SHDSL interface cannot be activated.

Run the shdsl bind m-pair 2 pairs enhanced command on the G.SHDSL interface working in ATM mode to set the binding mode to enhanced.

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Updated: 2019-05-10

Document ID: EDOC1000079719

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