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AR Router Troubleshooting Guide

This Product Documentation provides guidance for maintaining AR Enterprise Router, covering common information collection and fault diagnostic commands, typical fault troubleshooting guide, and troubleshooting.
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Wireless Users Cannot Obtain IP Addresses and the STAs Display a Message Indicating that the Connection Is Restricted or Need to Be Re-established. Why?

Wireless Users Cannot Obtain IP Addresses and the STAs Display a Message Indicating that the Connection Is Restricted or Need to Be Re-established. Why?

Possible causes are:

  • DHCP is not enabled globally using the dhcp enable command in the system view.

  • The address pool is not configured using the dhcp select interface or dhcp select global command in the interface view.

  • The dhcp select global command in executed in the interface view, but the global address pool is incorrectly configured.

  • Wireless users use MAC address authentication, but no MAC address is configured for the users on the authentication server.

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Updated: 2019-08-09

Document ID: EDOC1000079719

Views: 492705

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