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AR Router Troubleshooting Guide

This Product Documentation provides guidance for maintaining AR Enterprise Router, covering common information collection and fault diagnostic commands, typical fault troubleshooting guide, and troubleshooting.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Why Opening the Web Login Page of the SSL VPN Gateway Is Slow?

Why Opening the Web Login Page of the SSL VPN Gateway Is Slow?

NOTE:

The Windows 7 operating system is used as an example.

The SSL VPN gateway runs on the HTTPS server. The possible causes are as follows:

  • The browser has no root certificate of the HTTPS server installed.
  • The browser has an incorrect root certificate of the HTTPS server installed.

Solution 1:

  1. When you open the web login page of the SSL VPN gateway, the system displays the root certificate.
  2. Install the root certificate to the browser.

    Choose Install Certificate > Next > Place all certificates in the following store > Browse, select Trusted Root Certification Authorities, and click OK.

Solution 2:

  1. Manually obtain the correct root certificate of the HTTPS server. Contact the enterprise network administrator.
  2. Save the root certificate to the local device.
  3. Install the root certificate to the browser.

    Choose Install Certificate > Next > Place all certificates in the following store > Browse, select Trusted Root Certification Authorities, and click OK.

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Updated: 2019-08-09

Document ID: EDOC1000079719

Views: 491100

Downloads: 4518

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