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AR Router Troubleshooting Guide

This Product Documentation provides guidance for maintaining AR Enterprise Router, covering common information collection and fault diagnostic commands, typical fault troubleshooting guide, and troubleshooting.
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License Cannot Be Activated Because the License Does Not Match the AR Model

License Cannot Be Activated Because the License Does Not Match the AR Model

This section provides a case that the license cannot be activated because the license does not match the AR model.



Fault Symptom

When a user attempts to active the license, the following error message is displayed:

No product features present in License File.

Fault Analysis

The license on the AR1220-S needs to be activated. In the license certificate, the license to be activated is that of the AR2220. That is, the license does not match the AR model to be activated.


Contact the agent to replace the license of the AR.


Before activating the license, check whether the purchase license and AR model match.

Updated: 2019-05-10

Document ID: EDOC1000079719

Views: 450094

Downloads: 4307

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