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AR Router Troubleshooting Guide

This Product Documentation provides guidance for maintaining AR Enterprise Router, covering common information collection and fault diagnostic commands, typical fault troubleshooting guide, and troubleshooting.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).


If you are a maintenance engineer, read the following precautions before doing your work:

  • Confirm whether the fault is an emergency fault. If it is an emergency fault, recover the faulty module by using the pre-defined troubleshooting methods immediately, and then restore services.

  • Strictly conform to operation rules and industrial safety standards, ensuring human and device safety.

  • Wear the ESD wrist strap when touching device components.

  • Record original information about the problems occurring during troubleshooting.

  • Record all the operations you have performed, especially the key operations such as restarting device and clearing database. Before performing the key operations, confirm the operation feasibility, back up data, and prepare the emergency and security measures. Only qualified personnel can perform key operations.

Updated: 2019-05-10

Document ID: EDOC1000079719

Views: 454053

Downloads: 4314

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