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AR Router Troubleshooting Guide

This Product Documentation provides guidance for maintaining AR Enterprise Router, covering common information collection and fault diagnostic commands, typical fault troubleshooting guide, and troubleshooting.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Troubleshooting Procedure

Troubleshooting Procedure

NOTE:

Saving the results of each troubleshooting step is recommended. If troubleshooting fails to correct the fault, you will have a record of your actions to provide Huawei technical support personnel.

Procedure

  • In the scenario where basic FR is configured:
    1. Check that a PVC is configured on the DTE-side interface.

      Run the display fr pvc-info interface serial command in the system view to check whether there is PVC information.

      [Huawei]display fr pvc-info interface Serial 2/0/0:2                            
      PVC statistics for interface Serial2/0/0:2 (DTE, physical UP)                   
          DLCI = 300, USAGE = UNUSED (00000000), Serial2/0/0:2                        
          create time = 2008/01/03 19:05:54, status = ACTIVE                          
          InARP = Enable, PVC-GROUP = NONE                                            
          in packets = 0, in bytes = 0                                                
      out packets = 0, out bytes = 0    
      
      • If no PVC information is displayed, no PVC exists on the interface. Configure the PVC on the DCE-side interface. If you are sure that the PVC exists on the DCE-side interface, you can also configure PVC on the DTE-side interface.
      • If the value of the status field is INACTIVE, there is a possibility that no PVC exists on the DCE-side interface. Configure the PVC on the DCE-side interface.
      • If the value of the status field is ACTIVE, the PVC functions properly. Go to step 2.
      NOTE:

      If a sub-interface is configured on the DTE-side interface, configure a DLCI for the sub-interface.

    2. Check that the number of PVCs configured on the DTE-side interface does not exceed the threshold.

      Run the display fr pvc-info command on the DTE-side interface to check the configured PVCs.

      [Huawei]display fr pvc-info                                                                                                                                     
      PVC statistics for interface Serial2/0/0:2 (DTE, physical UP)                   
          DLCI = 300, USAGE = UNUSED (00000000), Serial2/0/0:2                        
          create time = 2008/01/03 19:05:54, status = ACTIVE                          
          InARP = Enable, PVC-GROUP = NONE                                            
          in packets = 0, in bytes = 0                                                
          out packets = 0, out bytes = 0                                                    
      
      If the number of configured PVCs has reached the threshold, no more PVCs can be created.
      • If the number of configured PVCs has exceeded the threshold, delete unnecessary PVCs.
      • If the number of configured PVCs does not exceed the threshold, go to step 3.
      NOTE:

      You must delete the DLCI on the DCE and DTE.

    3. Check that IP addresses have been assigned to interfaces on both ends.

      Run the display this command in the FR interface view to check whether an IP address is assigned to the interface.

      [Huawei-Serial2/0/0:2]display this                                              
      #                                                                               
      interface Serial2/0/0:2                                                         
       link-protocol fr                                                               
       ip address 7.7.7.2 255.255.255.0                                               
      #                                                                               
      return                   
      
      • If no IP address is assigned to the interface, assign an IP address to this interface.
      • If an IP address has been assigned to the interface, go to step 4.

    4. Check that InARP is enabled on the interface.

      Run the display this command on the interface to check the interface configuration.

      [Huawei-Serial2/0/0:2]display this                                              
      #                                                                               
      interface Serial2/0/0:2                                                         
       link-protocol fr                                                               
       undo fr inarp                                                                  
       ip address 7.7.7.2 255.255.255.0                                               
      #                                                                               
      return                                                                          
      
      • If the undo fr inarp command has been run on the interface, InARP has been disabled on the interface. Run the fr inarp on the interface to enable InARP.
      • If InARP has been enabled on the interface, go to step 5.

    5. Check that the mapping between the PVC and peer address has been generated.

      Run the display fr map-info command to check whether the mapping between the PVC and peer address is generated.

      [Huawei-Serial2/0/0:2]display fr map-info                                       
      Map Statistics for interface MFR0/0/0 (DCE)                                     
        DLCI = 100, bridge 1, MFR0/0/0                                                
          create time = 2008/01/03 18:25:22, status = ACTIVE                          
          encapsulation = ietf, vlink = 0, broadcast                                  
      Map Statistics for interface Serial2/0/0:2 (DTE)                                
        DLCI = 300, IP INARP 7.7.7.1, Serial2/0/0:2                                   
          create time = 2008/01/04 15:19:45, status = ACTIVE                          
          encapsulation = ietf, vlink = 9, broadcast                                  
      
      • If no mapping is generated, configure the mapping between the PVC and peer address.
      • If the mapping has been generated, go to step 6.

    6. Check that both ends have reachable routes to each other.

      Run the display fib command to check the routing table.

      [Huawei-Serial2/0/0:0]display this  
      #                                                                               
      interface Serial2/0/0:0                                                         
       link-protocol fr                                                               
       fr interface-type dce                                                          
       fr dlci 22                                                                     
       ip address 7.7.7.2 255.255.255.0                                               
      #                                                                               
      return                                                                          
      [Huawei-Serial2/0/0:0]display fib                                                   
      Route Flags: G - Gateway Route, H - Host Route,    U - Up Route                 
                   S - Static Route,  D - Dynamic Route, B - Black Hole Route         
      ------------------------------------------------------------------------------  
       FIB Table:                                                                     
       Total number of Routes : 17                                                    
                                                                                      
      Destination/Mask   Nexthop         Flag TimeStamp     Interface       TunnelID  
      7.7.7.1/32         7.7.7.1         HU    t[2917]       S2/0/0:0        0x0      
      7.7.7.255/32       127.0.0.1       HU    t[2907]       InLoop0         0x0      
      7.7.7.2/32         127.0.0.1       HU    t[2907]       InLoop0         0x0      
      50.1.1.255/32      127.0.0.1       HU    t[2519]       InLoop0         0x0      
      50.1.1.1/32        127.0.0.1       HU    t[2519]       InLoop0         0x0      
      192.168.0.255/32   127.0.0.1       HU    t[495]        InLoop0         0x0      
      192.168.0.23/32    127.0.0.1       HU    t[495]        InLoop0         0x0      
      36.1.1.255/32      127.0.0.1       HU    t[492]        InLoop0         0x0      
      36.1.1.2/32        127.0.0.1       HU    t[492]        InLoop0         0x0      
      255.255.255.255/32 127.0.0.1       HU    t[484]        InLoop0         0x0      
      127.255.255.255/32 127.0.0.1       HU    t[484]        InLoop0         0x0      
      127.0.0.1/32       127.0.0.1       HU    t[484]        InLoop0         0x0      
      127.0.0.0/8        127.0.0.1       U     t[484]        InLoop0         0x0      
      36.1.1.0/24        36.1.1.2        U     t[492]        VT3             0x0      
      192.168.0.0/24     192.168.0.23    U     t[495]        GE0/0/0         0x0      
      50.1.1.0/24        50.1.1.1        U     t[2519]       S2/0/1:15       0x0      
      7.7.7.0/24         7.7.7.2         U     t[2907]       S2/0/0:0        0x0      
      

      In the command output, the local IP address is 7.7.7.2, the peer IP address is 7.7.7.1, and the information in bold indicates the correct routing entry.

      • If the preceding routing entry is not displayed, configure this route.
      • If the preceding routing entry is displayed, go to step 7.

    7. Collect the following information and contact technical support personnel.

      • Results of the preceding troubleshooting procedure
      • Configuration files, log files, and alarm files of the device

  • In the scenario where a PVC group is configured:
    1. Check that the PVC group status of FR interfaces on both ends is Active.

      Run the display fr pvc-group command to check the PVC group status.

      [Huawei-Serial2/0/0:0]display fr pvc-group                                      
      PVC-GROUP-name    State     TosType     INARP   Interface        Type PhyStatus 
      1  	              Active    PRECEDENCE  Enable  Serial2/0/0:0    DTE  Up        
      
      • If the PVC group status is not displayed as Active, check the physical status of the interfaces.
      • If the PVC group status has been displayed as Active, go to step 2.

    2. Check that all the priorities in a PVC group are configured for PVCs in the PVC group.

      Run the display this command in the interface view to check the interface configuration.

      [Huawei-Serial2/0/0:0]display this
      interface Serial2/0/0:0                                                         
       link-protocol fr                                                               
       fr pvc-group 1                                                                 
        fr dlci 22                                                                    
        fr dlci 33                                                                    
        fr ip precedence 22 0 4                                                       
        fr ip precedence 33 default                                                   
       ip address 7.7.7.2 255.255.255.0                                               
      #                                                                               
      return                       
      
      NOTE:

      Two types of priorities are available for IP packets: IP precedence and DSCP. The IP preference value ranges from 0 to 7, and the DSCP value ranges from 0 to 63. If no default PVC is specified, all the priorities need to be configured for PVCs in a PVC group. Only one type of priority (either the IP precedence or DSCP) can be configured for PVCs in a PVC group.

      • If some priorities in the PVC group are not configured for PVCs in the PVC group, reconfigure priorities for PVCs.
      • If all the priorities have been configured for PVCs in the PVC group, go to step 3.

    3. Collect the following information and contact technical support personnel.

      • Results of the preceding troubleshooting procedure
      • Configuration files, log files, and alarm files of the device

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Updated: 2019-05-10

Document ID: EDOC1000079719

Views: 447175

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