License Fails to Be Activated
If an error message is displayed when you run the license active file-name command to activate a license file, rectify the fault based on Table 8-1.
If the fault persists, collect error information and contact technical support personnel.
Error Message |
Possible Cause |
Solution |
---|---|---|
Error: Invalid file name. The file name extension must be .dat Error: Invalid format of the license file. Error: The filename is invalid. |
The extension of the license file name is invalid. The extension of a license file name must be .dat. |
Apply for or purchase a new license file. |
Error: The specified file does not exist or is illegal. Error: The specified file does not exist. |
The license file does not exist. |
Upload the license file to be activated. |
Info: File has been actived before! Error: The license file has been activated. |
The license file has been activated. |
You need not activate the license file again. |
Info: License file validation failed. Error: Failed to verify the license. |
The license file fails to be verified. |
Apply for or purchase a new license file. |
Info: License File with ESN or Version mismatch cannot be activated repetitively. Error: The ESN of the license file does not match with the device. |
The ESN or version number in the license file does not match that of the device. |
Apply for a correct license file that matches the ESN and software version of the device. |
Error: The product type of the license file does not match with the device. |
The product type of the license file does not match that of the device. |
Apply for a license file with the same product type as the current device. |
Info: License File expired. Error: The license file has expired. |
The license file has expired. |
Apply for a new valid license file. |
No product features present in LK. No product features present in License File. Warning: No product feature is present in the license file. |
The license file does not contain the entitlement items supported by the device. |
Apply for or purchase the correct license file. |
Error: Failed to activate the license. |
The license file fails to be activated. |
Contact technical support personnel. |