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Product Description 15

OceanStor 5300 V3, 5500 V3, 5600 V3, 5800 V3, and 6800 V3 Storage System V300R003

This document introduces the storage system from the aspects of the market position, features, architecture, technical specifications, production configuration, environment requirement, standard compliance, and granted certifications.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Collecting Troubleshooting Information

Collecting Troubleshooting Information

You need to collect troubleshooting information before troubleshooting.

You need to collect the following information:
  • Name and address of the customer
  • Contact person and telephone number
  • Time when the fault occurred
  • Description of the fault phenomena
  • Device type and software version
  • Measures taken after the fault occurs and the related results
  • Troubleshooting level and required solution deadline
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Updated: 2019-02-01

Document ID: EDOC1000084184

Views: 34750

Downloads: 1133

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