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Huawei Servers Troubleshooting 15

This document describes how to collect logs, diagnose faults, upgrade software, perform preventive maintenance and common operations, and obtain other resources for troubleshooting Huawei servers.
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About This Document

About This Document

Overview

This document describes how to collect logs, diagnose faults, upgrade software, perform preventive maintenance and common operations, and collect the information required to for troubleshoot Huawei E9000, E6000, X6000, X8000, X6800, rack, and G Series Atlas servers.

It guides you through the server troubleshooting process.

Intended Audience

This document is intended for:

  • Technical support engineers
  • Maintenance engineers

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol

Description

Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance deterioration, or unanticipated results.

"NOTICE" is used to address practices not related to personal injury.

Calls attention to important information, best practices, and tips.

"NOTE" is used to address information not related to personal injury, equipment damage, and environment deterioration.

Change History

Issue

Date

Description

15

2019-09-19

This is the fifteenth official release.

Added information about MM920/MM921.

14

2019-07-05

This is the fourteenth official release.

Added information about SmartKit.

13

2019-01-08

This is the thirteenth official release.

12

2018-07-13

This is the twelfth official release.

11

2018-05-18

This is the eleventh official release.

Added description about the G2500.

10

2018-03-12

This issue is the tenth official release.

Added information about the FusionServer G5500.

09

2017-12-14

This issue is the ninth official release.

Added description about the CX916 switch module of the E9000 server.

08

2017-08-08

This issue is the eighth official release.

Modified Connecting a PC to the Ethernet Switching Plane.

07

2017-07-20

This issue is the seventh official release.

Modified Collection Method.

06

2017-04-18

This issue is the sixth official release.

Added description that faulty E9000 compute nodes cannot be reseated in Checking Indicators to Locate Faults.

05

2016-10-27

This issue is the fifth official release.

Added the quick recovery method for E9000 switch modules in Handling Faults Based on Symptoms.

04

2016-07-11

This issue is the fourth official release.

03

2016-05-10

This issue is the third official release.

02

2015-10-27

This issue is the second official release.

01

2015-10-09

The issue is the first official release.

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Updated: 2019-09-29

Document ID: EDOC1000087836

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