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FusionServer Tools 2.0 InfoCollect User Guide 33

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Collecting BMC Log Files

Collecting BMC Log Files

Scenario

Collect BMC log files of a remote server using the local console (which refers to the laptop running Windows of a service engineer).

  • If the iMana 200 version is earlier than V720, only administrator root supports BMC log collection in one-click mode.
  • If the iMana 200 version is V720 or later, all administrators support BMC log collection in one-click mode.
  • All administrators on the iBMC platform support BMC log collection in one-click mode.

Prerequisites

Conditions

  • A Huawei rack or high-density server is available.
  • The InfoCollect directory has sufficient available disk space for storing collected log files.
  • The IP address of the management network port on the target server must be pinged.

Procedure

  1. Go to the InfoCollect_GUI folder. Figure 3-1 shows the files in the folder.

    Figure 3-1 Files in the InfoCollect_GUI folder

  2. Right-click InfoCollect.exe and choose Run as administrator.

    The window shown in Figure 3-2 is displayed. Table 3-1 describes BMC Info parameters.

    Figure 3-2 Main window of InfoCollect
    Table 3-1 Parameter description

    Information

    Parameter

    Description

    BMC Info

    BMC IP

    BMC IP address of the target server.

    User Name

    BMC user name of the target server. The default value is root.

    Password

    Password for logging in to the BMC of the target server using the network port IP address.

    SSH Port

    The default value is 22. It must be the same as the SSH port number of the target server.

  3. Deselect OS Info, and enter the BMC IP address, user name, and password in the BMC Info area.

    The BMC log collection window is displayed, as shown in Figure 3-3.

    Figure 3-3 Window for BMC log file collection

    InfoCollect V138 or later supports the proxy service. The requirements on the proxy server are as follows:

    • The proxy server must be a Linux host. The Red Hat and SUSE OSs are preferred.
    • The SSH server of the proxy server must be configured as follows to enable the forwarding function and enable the forwarding port externally.
      • Enable AllowTcpForwarding.
      • Enable GatewayPorts.

    To use the proxy, click SSH Proxy in the upper right corner. In the dialog box shown in Figure 3-4, select SSH Proxy, and set the parameters.

    Figure 3-4 SSH Proxy

    The parameters are described as follows:

    • SSH Proxy IP: specifies the IP address of the proxy server.
    • Server Port: specifies the port number. The default value is 22.
    • User Name: specifies the user name.
    • Password: specifies the password.
    NOTE:
    • Set User Name to an administrator (for example, root) for collecting log files.
    • By default, you need to set only the BMC IP address, user name, and password for the InfoCollect tool. If advanced settings are required, you need to modify the SystemConfig.ini file (for professional users) in the FusionServer Tools-InfoCollect-V125\InfoCollect_GUI\config directory. Figure 3-5 shows the SystemConfig.ini file.
    Figure 3-5 SystemConfig.ini file

  4. Click Start.

    Log file collection starts. See Figure 3-6.

    Figure 3-6 Collecting log files
    NOTE:
    • The log collection takes several minutes.
    • To stop the collection, click Stop.

    After the log files are successfully collected, the message "collect log successfully" is displayed, as shown in Figure 3-7.

    Figure 3-7 Information indicating that log file collection is complete

  5. Click Log directory.

    Log files are obtained.

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Updated: 2019-08-31

Document ID: EDOC1000093346

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