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FusionServer Tools 2.0 InfoCollect User Guide 34

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Collecting Management Module Log Files

Collecting Management Module Log Files


Collect management module log files of a remote server using the local console (which refers to the laptop running Windows of a service engineer).



  • A Huawei E9000 server is available.
  • The InfoCollect directory has sufficient available disk space for storing collected log files.
  • Collect the log files of management modules during off-peak hours to minimize the impact on services.
  • The IP address of the MM910 on the target server must be pinged.

If you want to connect your local PC directly to the MM910 using a network cable but the MGMT port on the active MM910 is already connected with a network cable, do not remove the network cable from the MGMT port on the active MM910. Otherwise, an active/standby switchover of the MM910s will be triggered, which may cause network interruption. You can connect the network cable from the local PC to the STACK port of the active MM910 in the chassis. If the STACK port on the active MM910 is also used, connect the network cable to an idle STACK port on an active MM910 in a chassis cascaded with the E9000 chassis.


  1. Go to the InfoCollect_GUI folder. Figure 3-17 shows the files in the folder.

    Figure 3-17 Files in the InfoCollect_GUI folder

  2. Right-click InfoCollect.exe and choose Run as administrator.

    The window shown in Figure 3-18 is displayed.

    Figure 3-18 Main window of InfoCollect

  3. In the Select Device Type area, select E9000.

    The E9000 server log collection window is displayed, as shown in Figure 3-19. Table 3-4 describes the parameters in the MM910 area.

    Figure 3-19 E9000 log collection window
    Table 3-4 Parameter description





    MM IP

    Management module IP address of the target server.

    User Name

    Management module user name of the target server. The default value is root.


    Password for logging in to the management module of the target server using the network port IP address.

    SSH Port

    The default value is 22. It must be the same as the SSH port number of the target server.

    • Set User Name to an administrator (for example, root) for collecting log files.
    • By default, you need to set only the management module IP addresses, user names, and passwords for the InfoCollect tool. If advanced settings are required, you need to modify the SystemConfig.ini file (for professional users) in the FusionServer Tools-InfoCollect-V125\InfoCollect_GUI\config directory. Figure 3-20 shows the SystemConfig.ini file.
    Figure 3-20 SystemConfig.ini file

  4. Enter the MM910 IP address, user name, and password of the target server, and click Connect.

    InfoCollect V138 or later supports the proxy service. The requirements on the proxy server are as follows:

    • The proxy server must be a Linux host. The Red Hat and SUSE OSs are preferred.
    • The SSH server of the proxy server must be configured as follows to enable the forwarding function and enable the forwarding port externally.
      • Enable AllowTcpForwarding.
      • Enable GatewayPorts.

    To use the proxy, click SSH Proxy in the upper right corner. In the dialog box shown in Figure 3-4, select SSH Proxy, and set the parameters.

    Figure 3-21 SSH Proxy

    The parameters are described as follows:

    • SSH Proxy IP: specifies the IP address of the proxy server.
    • Server Port: specifies the port number. The default value is 22.
    • User Name: specifies the user name.
    • Password: specifies the password.

    Connect to the management module to obtain the available slot and switch module information, as shown in Figure 3-22.

    Figure 3-22 Obtaining device information

  5. Select MM1 MM2 and click Start.

    Log file collection starts. See Figure 3-23.

    Figure 3-23 Collecting log files
    • The log collection takes several minutes.
    • To stop the collection, click Stop.

    After the log files are successfully collected, the message "collect log successfully" is displayed, as shown in Figure 3-24.

    Figure 3-24 Information indicating that log file collection is complete

  6. Click Log directory.

    Log files are obtained.

Updated: 2019-11-11

Document ID: EDOC1000093346

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