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Log Reference

AR120, AR150, AR160, AR200, AR1200, AR2200, AR3200, and AR3600 V200R007

This document supports all the logs of device, including the parameters, meaning, possible causes and solution.
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SVPN_UM/4/DEVICE_MAX_USER:The number of users connected to the device reaches the threshold.(Spec=[ULONG])


The number of online users reaches the threshold, so no more user can log in to the SSL VPN gateway.


Parameter Name Parameter Meaning

Threshold of online users allowed by the device

Possible Causes

The number of actual online users reaches the threshold of the device.


  1. Run the cut user user-name | id user-id | all } command in the virtual gateway view to forcibly disconnect a user from a virtual gateway.
  2. Select the device which supports the larger number of actual online users.
  3. End.
Updated: 2019-05-29

Document ID: EDOC1000097209

Views: 83022

Downloads: 181

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