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CM/3/VM_USER_ADDACLFAIL
Message
CM/0/VM_USER_ADDACLFAIL:The ACL cannot be added for VM users. Ensure that this ACL is supported by the VM service. ([STRING])
Description
ACL-based authorization fails for a virtual user. Check whether the configured ACL is supported.
Possible Causes
- The delivered ACL is not included in the RADIUS attribute document.
- The ACL failed to be delivered to the physical chip because of the chip error.
Procedure
- Run the display access-user user-id user-number command to check
whether the authorized ACL is supported according to the RADIUS attribute
document.
- If not, deliver the ACL included in the RADIUS attribute document to the user. Run the display access-user user-id user-number command to check whether the ACL is delivered successfully.
- If so, the ACL fails to be delivered to the physical chip. Go to step 2.
- Contact technical support personnel.