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Log Reference

AR120, AR150, AR160, AR200, AR1200, AR2200, AR3200, and AR3600 V200R007

This document supports all the logs of device, including the parameters, meaning, possible causes and solution.
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UPDATE/3/CPU_FAIL

UPDATE/3/CPU_FAIL

Message

UPDATE/3/CPU_FAIL(l): The signature database update failed. (SyslogId=[syslog-id], User=[username], IP=[ip-address], Module=[module], Slot=[slot-id], CPU=[cpu-id], Status=[status], Duration(s)=[duration], Reason=[reason], Suggestion=[suggestion])

Description

Failed to update the signature database.

Parameters

Parameter Name Parameter Meaning

syslog-id

Log ID

username

User name that is used to perform the update operation.

For scheduled update, SystemTimer is displayed for this parameter. If the system cannot obtain the user name, ** is displayed.

ip-address

IP address of the user that performs the update operation.

If the system cannot obtain the IP address, ** is displayed.

module

Update module, which can be:

  • IPS-SDB: IPS signature database
  • SA-SDB: SA signature database
  • CNC: malicious domain name database
slot-id

Slot ID of the engine

cpu-id

CPU ID of the engine

status

Update status, which can be:
  • local-update: local update
  • rollback: version rollback
  • restore: restoration to the factory default version
  • apply: installation of the downloaded version

duration

Update duration, in seconds

reason

Causes of the update failure, including:

  1. The engine is busy.
  2. The update package is invalid.
  3. The compilation failed.
  4. The engine is in compilation.
  5. The engine is abnormal.
  6. The memory is insufficient.
suggestion

Suggestion for rectifying the signature database update fault, which can be:

  1. Please check the engine status.
  2. Download the upgrade file again.
  3. Use the valid SDB upgrade package.
  4. Try again later.
  5. Contact customer service engineers.
  6. Try again later.

Possible Causes

The possible cause is displayed in the reason field in the log.

Procedure

  1. If the problem persists, contact Huawei technical support personnel.
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Updated: 2019-05-29

Document ID: EDOC1000097209

Views: 85784

Downloads: 181

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