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SVPN_UM/4/GATEWAY_MAX_USER
Message
SVPN_UM/4/GATEWAY_MAX_USER:The number of users connected to the virtual gateway reaches the threshold. (VGName=[STRING], MaxUserNumber=[ULONG])
Description
The number of online users on a virtual gateway reaches the maximum number that the virtual gateway supports, so no more user can log in to the SSL VPN gateway.
Parameters
| Parameter Name | Parameter Meaning |
|---|---|
| [STRING] | Name of the virtual gateway |
| [ULONG] | Maximum number of online users allowed by the virtual gateway |
Possible Causes
1. The maximum number of online users allowed by the virtual gateway is small.
2. The number of actual online users is large.
Procedure
- Run the display sslvpn gateway gateway-name command in any views
to check the maximum number of online users allowed by the virtual
gateway. Determine whether the maximum number is appropriate.
- If the maximum number of online users allowed by the virtual gateway is small, go to step 2.
- If the maximum number of online users allowed by the virtual gateway is appropriate and the number of actual online users is large, go to step 3.
- Run the max-user number command in the virtual gateway view to change the maximum number of online users allowed by the virtual gateway.
- Run the cut user { name user-name | id user-id | all } command in the virtual gateway view to forcibly disconnect a user from a virtual gateway.
- End.