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UPDATE/3/LOAD_FAIL
Message
UPDATE/3/LOAD_FAIL(l): Failed to load the signature database. (SyslogId=[syslog-id], Module=[module], Slot=[slot-id], CPU=[cpu-id], LoadVersion=[load-version], Duration(s)=[duration(s)], Reason=[reason])
Parameters
| Parameter Name | Parameter Meaning |
|---|---|
syslog-id |
Log ID |
module |
Update module, which can be:
|
| slot-id | Slot ID of the engine |
| cpu-id | CPU ID of the engine |
| load-version | Version of the loaded module |
duration |
Loading duration, in seconds |
| reason | Causes of the loading failure, including:
|
Procedure
- Rectify the signature database loading fault as follows:
- Check the engine status.
- Use a valid signature database file to try again.
- Try again later.
- Wait for another automatic update or use commands to force an update.
- Purchase the signature database update service.
- Renew the update service expiration date.
- Clear invalid files on the CF card.
- Use a valid signature database file for the update.
- Update the signature database file.
- If the problem persists, contact Huawei technical support engineers.