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Log Reference

AR120, AR150, AR160, AR200, AR1200, AR2200, AR3200, and AR3600 V200R007

This document supports all the logs of device, including the parameters, meaning, possible causes and solution.

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SSLA/3/PKI_GET_CERT_FAIL:PKI fails to obtain certificates.(PolicyName=[policyname],PolicyType=[policytype])


The device fails to obtain certificates based on the PKI domain.


Parameter Name Parameter Meaning
[policyname] Indicates the policy name.
[policytype] Indicates the policy type.

Possible Causes

The device fails to obtain the device certificate, private key, or CA certificate chain based on the PKI domain bound to an SSL policy.


  1. Check whether the device has a reachable route to the CA server.

    • If yes, contact technical support personnel.
    • If no, manually generate certificates and import them to the AR.

  2. Contact technical support personnel.
  3. End.
Updated: 2019-05-29

Document ID: EDOC1000097209

Views: 128291

Downloads: 189

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