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Log Reference

AR500, AR510, and AR530 V200R007

This document supports all the logs of device, including the parameters, meaning, possible causes and solution.

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PKI/5/ENROLL_CERT_ERR:Realm [realm-name] failed to enroll certificate.


A local certificate failed to be enrolled.


Parameter Name Parameter Meaning
[realm-name] Indicates a PKI domain name.

Possible Causes

1. The PKI domain is not bound to the correct entity.

2. The enrollment URL in the PKI domain is incorrectly configured.

3. The fingerprint of the certificate is incorrectly configured in the PKI domain.


  1. Check whether the PKI domain is bound to the correct entity.
  2. Check whether the enrollment URL is correctly configured in the PKI domain.
  3. Check whether the fingerprint of the certificate is incorrectly configured in the PKI domain.
  4. Check whether the entity can ping the CA server.
Updated: 2019-05-29

Document ID: EDOC1000097294

Views: 97222

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