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Log Reference

AR500, AR510, and AR530 V200R007

This document supports all the logs of device, including the parameters, meaning, possible causes and solution.
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SSLA/3/PKI_GET_CERT_FAIL

SSLA/3/PKI_GET_CERT_FAIL

Message

SSLA/3/PKI_GET_CERT_FAIL:PKI fails to obtain certificates.(PolicyName=[policyname],PolicyType=[policytype])

Description

The device fails to obtain certificates based on the PKI domain.

Parameters

Parameter Name Parameter Meaning
[policyname] Indicates the policy name.
[policytype] Indicates the policy type.

Possible Causes

The device fails to obtain the device certificate, private key, or CA certificate chain based on the PKI domain bound to an SSL policy.

Procedure

  1. Check whether the device has a reachable route to the CA server.

    • If yes, contact technical support personnel.
    • If no, manually generate certificates and import them to the AR.

  2. Contact technical support personnel.
  3. End.
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Updated: 2019-05-29

Document ID: EDOC1000097294

Views: 62491

Downloads: 31

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