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Error Code Reference 03

OceanStor 2200 V3 and 2600 V3 Storage System V300R005

This document provides error codes of the storage system and guides maintenance engineers and technical support engineers to locate and rectify faults based on error codes.
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Error Code Description Possible Causes Handling Suggestion


When a storage system is being powered on, there are controller enclosures that are not powered on.

1. A long interval is required for powering on some controllers. 2. The power buttons of some controller enclosures are not pressed. 1. Check whether there are controller enclosures that are not connected or powered on. If yes, go to Step 2. If the check fails, go to Step 3. 2. Insert and power on the controller enclosures that are not powered on. Wait about 15 minutes. Log in to the CLI of each controller and go to the minisystem mode. Then, reset the controllers that failed to be powered on (by running the rebootsys command and then pressing Enter). If the fault persists after the system is restarted, go to Step 3. If you cannot go to the CLI minisystem mode after 15 minutes, go to Step 3. 3. Collect system logs (Method 1: Download logs on the OceanStor DeviceManager. Method 2: In the CLI minisystem mode of the controllers that fail to be powered on, execute the script. Obtain the logs from the given directory after the log collection is complete. For details, see descriptions about one-click log collection in the user manual.) and contact technical support engineers.
Updated: 2019-04-04

Document ID: EDOC1000106140

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