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Error Code Reference 03

OceanStor 2200 V3 and 2600 V3 Storage System V300R005

This document provides error codes of the storage system and guides maintenance engineers and technical support engineers to locate and rectify faults based on error codes.
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0x4000C90A

0x4000C90A

Error Code Description Possible Causes Handling Suggestion

0x4000C90A

When the storage system is being powered on, the controller enclosure SN recorded in the coffer disks is inconsistent with the current controller enclosure SN.

When the storage system is being powered on, the controller enclosure SN recorded in the coffer disks is inconsistent with the current controller enclosure SN. The storage system fails to be powered on. 1.Replace all coffer disks with the original coffer disks. Reset all controllers that failed to be powered on (by running the rebootsys command in the CLI minisystem mode of each controller and then pressing Enter). If the fault persists after the system is restarted, go to Step 2. 2.Collect system logs (Method 1: Download logs on the OceanStor DeviceManager. Method 2: In the CLI minisystem mode of the controllers that fail to be powered on, execute the os_backup_info.sh script. Obtain the logs from the given directory after the log collection is complete. For details, see descriptions about one-click log collection in the user manual.) and contact technical support engineers.
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Updated: 2019-04-04

Document ID: EDOC1000106140

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