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Error Code Reference 03

OceanStor 2200 V3 and 2600 V3 Storage System V300R005

This document provides error codes of the storage system and guides maintenance engineers and technical support engineers to locate and rectify faults based on error codes.
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0x4000C908

0x4000C908

Error Code Description Possible Causes Handling Suggestion

0x4000C908

When a storage system is being powered on or an engine is being powered on again, the SN recorded in the coffer is not the same as that of the controller enclosure.

The controller had been powered on in another controller enclosure but removed and inserted to the current controller enclosure. 1. Check whether there are controllers that do not belong to the current controller enclosure. If the check fails, go to Step 2. If yes, insert and power on the original controllers. Then, if the fault persists, go to Step 2. 2. Collect system logs (Method 1: Download logs on the OceanStor DeviceManager. Method 2: In the CLI minisystem mode of the controllers that fail to be powered on, execute the os_backup_info.sh script. Obtain the logs from the given directory after the log collection is complete. For details, see descriptions about one-click log collection in the user manual.) and contact technical support engineers.
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Updated: 2019-04-04

Document ID: EDOC1000106140

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