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Error Code Reference 03

OceanStor 2200 V3 and 2600 V3 Storage System V300R005

This document provides error codes of the storage system and guides maintenance engineers and technical support engineers to locate and rectify faults based on error codes.
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0x4000C909

0x4000C909

Error Code Description Possible Causes Handling Suggestion

0x4000C909

When a storage system is being powered on, a controller in the controller enclosure is inserted into a wrong slot.

The controller is removed and inserted into another slot. 1. Check whether there are controllers in the controller enclosure inserted into wrong slots. If the check fails, go to Step 2. If yes, reinsert the controllers into the right slots. Then, if the fault persists, go to Step 2. 2. Collect system logs (Method 1: Download logs on the OceanStor DeviceManager. Method 2: In the CLI minisystem mode of the controllers that fail to be powered on, execute the os_backup_info.sh script. Obtain the logs from the given directory after the log collection is complete. For details, see descriptions about one-click log collection in the user manual.) and contact technical support engineers.
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Updated: 2019-04-04

Document ID: EDOC1000106140

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