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Error Code Reference 03

OceanStor 2200 V3 and 2600 V3 Storage System V300R005

This document provides error codes of the storage system and guides maintenance engineers and technical support engineers to locate and rectify faults based on error codes.
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Error Code Description Possible Causes Handling Suggestion


When a cluster is being powered on, the DB data on the coffer disks (hard disks in slots 0 to 3 of a controller enclosure) is invalid. As a result, the DB fails to be started and the power-on process is interrupted.

The data saved in DB logs on the coffer disks (hard disks in slots 0 to 3 of a controller enclosure) is invalid. The DB fails to be powered on. 1.If coffer disks have been replaced, replace all coffer disks with the original coffer disks of the current controller enclosure. Reset all controllers that failed to be powered on (by running the rebootsys command in the CLI minisystem mode of each controller and then pressing Enter). If the DB is powered on after the system is restarted, replace the coffer disks (needing to be replaced) one by one. If the fault persists after the system is restarted, go to Step 2. 2.Collect system logs (Method 1: Download logs on the OceanStor DeviceManager. Method 2: In the CLI minisystem mode of the controllers that fail to be powered on, execute the script. Obtain the logs from the given directory after the log collection is complete. For details, see descriptions about one-click log collection in the user manual.) and contact technical support engineers.
Updated: 2019-04-04

Document ID: EDOC1000106140

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