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OceanStor 2200 V3 and 2600 V3 Storage System V300R005 SmartVirtualization Feature Guide 07

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
The DeviceManager Cannot Display Remote Device Information or Remote LUN Information After a Heterogeneous Storage Systems Is Connected to the Local Storage System

The DeviceManager Cannot Display Remote Device Information or Remote LUN Information After a Heterogeneous Storage Systems Is Connected to the Local Storage System

Symptom

After connecting a heterogeneous storage system to the local storage system, choose Data Protection > Remote Device. However, remote device information fails to be displayed, or remote device information succeed to be displayed, but in the Details area, click the Remote LUN tab. However, DeviceManager does not display information about the mapped external LUNs.

Possible Causes

Logical links have not been set up between the local storage system and the heterogeneous storage system.

Procedure

  1. Check whether the initiator is added.

    • If yes, go to 2.
    • If no, add the initiator.
      NOTE:

      For details, see operation guides related to the heterogeneous storage system.

  2. Reinsert the physical cables between the heterogeneous storage system and local storage system.
  3. On the DeviceManager, check whether the remote device information is correctly displayed.

    • If yes, no further action is required.
    • If no, keep the fault environment intact and contact Huawei technical support.

Suggestion and Summary

The previous method applies to the following heterogeneous storage systems:
  • HDS AMS series
  • HDS HUS 100 series
  • HDS HUS VM
  • HDS USP-VM/HDS USP-V/SUN 9985V/SUN 9990V/HP XP20000/HP XP24000
  • HDS USP/NSC series/SUN 9985/SUN 9990/HP SVS200/HP XP10000/HP XP12000
  • HDS VSP G200/G600/G800/G1000/HP XP7
  • Fujitsu E4000 Model 80/100
  • Sugon DS800-G25/MacroSAN MS3100/MacroSAN MS3300/MacroSAN MS7000 series
  • HDS VSP/HP P9500
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Updated: 2018-12-29

Document ID: EDOC1000106155

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