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KunLun Mission Critical Server V100R001 CMC Alarm Handling 09

This document describes KunLun 9016 and 9032 alarms in the CMC, in terms of their meanings, impact on the system, possible causes, and handling suggestions.
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ALM-1A000019 Abnormal Heartbeat Signal Between the Active and Standby iBMCs

ALM-1A000019 Abnormal Heartbeat Signal Between the Active and Standby iBMCs

Description

Alarm message:

Abnormal heartbeat signal between the active and standby iBMCs.

Attribute

Alarm ID

Alarm Severity

Auto Clear

1A000019

Major

Yes

Parameters

Name

Meaning

Alarm Severity

Indicates the alarm severity.

Alarm Source

Indicates the alarm source.

Subject

Indicates the event body for which an alarm is generated.

Time

Indicates the time when an alarm is generated.

Description

Provides an alarm description.

Event Code

Indicates the event code of an alarm.

Impact on the System

The configuration synchronization and switchover between the active and standby iBMCs are affected.

Possible Causes

The management subsystem is in an abnormal state.

Procedure

  1. Restart the active iBMC and then the standby iBMC. Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 2.

  2. Power off the server, and replace the active iBMC board. Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 3.

  3. Power off the server, and replace the standby iBMC board. Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 4.

  4. Record complete information about the alarm and send the information to Huawei technical support for further analysis.
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Updated: 2018-12-29

Document ID: EDOC1000111849

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