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KunLun Mission Critical Server V100R001 CMC Alarm Handling 09

This document describes KunLun 9016 and 9032 alarms in the CMC, in terms of their meanings, impact on the system, possible causes, and handling suggestions.
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ALM-00000013 CPU Configuration Error

ALM-00000013 CPU Configuration Error

Description

Alarm message:

CPU # configuration error.

Attribute

Alarm ID

Alarm Severity

Auto Clear

00000013

Critical

Yes

Parameters

Name

Meaning

Alarm Severity

Indicates the alarm severity.

Alarm Source

Indicates the alarm source.

Subject

Indicates the event body for which an alarm is generated.

Time

Indicates the time when an alarm is generated.

Description

Provides an alarm description.

Event Code

Indicates the event code of an alarm.

Impact on the System

The operating system (OS) cannot start properly.

Possible Causes

  • A PCIe card that requires I/O resources is installed in an incorrect slot.
  • An incompatible CPU is installed.

Procedure

  1. Check whether a PCIe card requiring I/O resources is installed in an incorrect slot.

  2. Install the PCIe card in a correct slot to conform to I/O resource allocation rules. Then check whether the alarm is cleared.

    For details about I/O resource allocation rules, see the KunLun 90xx V100R001 User Guide.

    • If yes, no further action is required.
    • If no, go to Step 3.

  3. Check whether an incompatible CPU is installed.

  4. Replace the incompatible CPU with a compatible one. Then check whether the alarm is cleared.

    For details about how to replace a CPU, see the KunLun 90xx V100R001 User Guide.

    • If yes, no further action is required.
    • If no, go to Step 5.

  5. Replace the mainboard. Then check whether the alarm is cleared.

    For details about how to replace a mainboard, see the KunLun 90xx V100R001 User Guide.

    • If yes, no further action is required.
    • If no, go to Step 6.

  6. Contact Huawei technical support.
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Updated: 2018-12-29

Document ID: EDOC1000111849

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