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KunLun Mission Critical Server V100R001 CMC Alarm Handling 09

This document describes KunLun 9016 and 9032 alarms in the CMC, in terms of their meanings, impact on the system, possible causes, and handling suggestions.
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ALM-2C000007 [LPM#]Power Failure Results in Abnormal Power-off

ALM-2C000007 [LPM#]Power Failure Results in Abnormal Power-off

Description

Alarm message:

The [LPM#] power failure results abnormal power-off.

Attribute

Alarm ID

Alarm Severity

Auto Clear

2C000007

Major

Yes

Parameters

Name

Meaning

Alarm Severity

Indicates the alarm severity.

Alarm Source

Indicates the alarm source.

Subject

Indicates the event body for which an alarm is generated.

Time

Indicates the time when an alarm is generated.

Description

Provides an alarm description.

Event Code

Indicates the event code of an alarm.

Impact on the System

The server automatically powers off, which interrupts operating system (OS) services.

Possible Causes

The server is faulty.

Procedure

  1. Check whether the external power supply to the server meets the overall power consumption requirement of the server.

  2. Ensure that the external power supply meets the requirement. Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 3.

  3. Power off the server and remove the power cables.
  4. Remove and reinstall the power cables, and power on the server. Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 5.

  5. Remove and reinstall the local partition management modules (LPMs) in the system compute enclosure (SCE). Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 6.

  6. Replace the power supply units (PSUs). Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 7.

  7. Replace the PSU backplane and signal backplane in the SCE. Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 8.

  8. Replace the mainboard. Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 9.

  9. Contact Huawei technical support.
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Updated: 2018-12-29

Document ID: EDOC1000111849

Views: 73125

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