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KunLun Mission Critical Server V100R001 CMC Alarm Handling 09

This document describes KunLun 9016 and 9032 alarms in the CMC, in terms of their meanings, impact on the system, possible causes, and handling suggestions.
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ALM-10000067 Failed to Obtain the Voltage at 12 V Detection Point on the Mainboard

ALM-10000067 Failed to Obtain the Voltage at 12 V Detection Point on the Mainboard

Description

Alarm message:

Failed to obtain the voltage at 12 V detection point on the mainboard.

Attribute

Alarm ID

Alarm Severity

Auto Clear

10000067

Minor

Yes

Parameters

Name

Meaning

Alarm Severity

Indicates the alarm severity.

Alarm Source

Indicates the alarm source.

Subject

Indicates the event body for which an alarm is generated.

Time

Indicates the time when an alarm is generated.

Description

Provides an alarm description.

Event Code

Indicates the event code of an alarm.

Impact on the System

The system may stop responding.

Possible Causes

The management subsystem is in an abnormal state.

Procedure

  1. Restart iBMC when the system is powered on. Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 2.

  2. Power off the server, and remove and reconnect the power cable. Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 3.

  3. Power off the server, and remove and reinstall the mainboard. Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 4.

  4. Record complete information about the alarm and send the information to Huawei technical support for further analysis.
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Updated: 2018-12-29

Document ID: EDOC1000111849

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