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KunLun Mission Critical Server V100R001 CMC Alarm Handling 09

This document describes KunLun 9016 and 9032 alarms in the CMC, in terms of their meanings, impact on the system, possible causes, and handling suggestions.
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ALM-2C00004B Memory Configuration Error

ALM-2C00004B Memory Configuration Error

Description

Alarm message:

System memory configuration error. Error code: 0xXXXX.

This alarm is generated in any of the following conditions:

  • The DIMMs installed in the server are not compatible with the CPU.
  • The DIMM layout does not comply with the configuration rules.
NOTE:

For details about DIMM configuration rules, see "Installing DIMMs" in the KunLun 90XX V100R001 User Guide.

The event type is: System

Attribute

Alarm ID

Alarm Severity

Auto Clear

2C00004B

Critical

Yes

Parameters

Name

Meaning

Alarm Severity

Indicates the alarm severity.

Alarm Source

Indicates the alarm source.

Subject

Indicates the event body for which an alarm is generated.

Time

Indicates the time when an alarm is generated.

Description

Provides an alarm description.

Event Code

Indicates the event code of an alarm.

Impact on the System

The DIMMs do not function properly, and server performance is affected.

Possible Causes

  • The DIMMs installed are not compatible with the CPU.
  • The DIMM layout does not comply with the configuration rules.

Procedure

  1. Power off the server and check the models of the DIMMs for which the alarm is generated.
  2. Use the Huawei Server Compatibility Checker to check whether the DIMM models are compatible with the server.

  3. Check whether the DIMMs are installed in correct slots.

    For details about DIMM installation positions, see the KunLun 90XX V100R001 User Guide.

  4. Install the DIMMs in correct slots. Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 6.

  5. Replace the DIMMs with compatible ones and power on the server. Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 6.

    For details about how to replace a DIMM, see the KunLun 90XX V100R001 User Guide.

  6. Contact Huawei technical support.
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Updated: 2018-12-29

Document ID: EDOC1000111849

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