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KunLun Mission Critical Server V100R001 CMC Alarm Handling 09

This document describes KunLun 9016 and 9032 alarms in the CMC, in terms of their meanings, impact on the system, possible causes, and handling suggestions.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Contacting Huawei Technical Support

Contacting Huawei Technical Support

If a fault persists during troubleshooting, contact Huawei technical support by visiting http://e.huawei.com. Before you report the fault to Huawei engineers, collect the following information:

  • Your company name and address
  • Name and telephone number of your contact
  • Time when the fault occurred
  • Detailed fault symptom
  • Device type, hardware model, and software version
  • Measures taken after the fault occurred and results
  • Fault severity and required rectification deadline
NOTE:

If a fault persists after you handle it by using the recommended solution provided in the KunLun Mission Critical Server V100R001 Troubleshooting, contact the local office or customer service center of Huawei as soon as possible for technical support.

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Updated: 2018-12-29

Document ID: EDOC1000111849

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