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S1720GFR, S2700, S5700, and S6720 V200R010C00 Web-based Configuration Guide

This document describes the configuration and maintenance of device through the web network management system. The web network management system provides the functions of viewing device information and managing the entire system, interfaces, services, ACL, QoS, routes, security, and tools.
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Diagnostic Tools

Diagnostic Tools

This section describes the maintenance and diagnostic tools.

One-Click Information Collection

The one-click information collection function enables you to collect information on a device, including the configuration, logs, and errors.

Procedure

  1. Choose Diagnosis > Diagnostic Tools > One-Click Information Collection to access the One-Click Information Collection page, as shown in Figure 1-185.

    Figure 1-185  One-Click Information Collection

  2. Click One-Click Collection. The system displays a message, asking you whether to continue, as shown in Figure 1-186. Click OK.

    Figure 1-186  Confirm

  3. After information collection is complete, the system displays a message, indicating that the operation is successful. Click OK and click the icon to download the file.

Wireless Packet Capturing (S5720HI)

Context

Packets on air ports can be obtained through the Wireless Packet Capturing function, but packets on the wired side cannot. Analysis of the obtained packets can help locate and troubleshoot faults. Packets to be obtained include:
  • All packets sent from the local AP and packets with the destination (BSSID) as the local AP
  • All 802.11 protocol packets sent from other APs/STAs or with the destination (BSSID) as other APs/STAs, except the ARP, DHCP, and EAPOL packets
NOTE:

This node is only available in the NAC unified mode.

The web system is applicable to wireless service deployment on small- and middle-sized networks. For large-sized networks, use other network management systems, such as eSight.

Procedure

  1. Choose Diagnosis > Diagnostic Tools > Wireless Packet Capturing. The Wireless Packet Capturing page is displayed.



  2. Set global parameters.
    1. In Global Settings, set parameters related to the Wireless Packet Capturing function. For description of the parameters, see Table 1-148.
    2. Click Apply. In the Info dialog box that is displayed, click OK.

      Table 1-148  Global parameters

      Parameter

      Description

      Maximum data packet length

      Maximum length of packets to be obtained through the Wireless Packet Capturing function.

      After you enable the Wireless Packet Capturing function on an AP radio, the AP starts collecting packet headers. The AP collects only data packets with lengths smaller than the configured maximum length.

      Saving mode

      Mode used to save the obtained packets. Two modes are available:
      • Save locally: The obtained packets are saved locally.
      • Send in real time: The obtained packets are forwarded to the server in real time.

      Destination IP address

      IP address of the server in real-time transmission mode.

      Maximum size of storage file

      Maximum size of the storage file when the obtained packets are saved locally.

      Upload mode

      Mode used to upload the local file to the server when the obtained packets are saved locally.

      Server IP address

      IP address of the Server.

      User name

      User name of the Server.

      Password

      Password of the Server.

  3. Configure the rule for filtering packets.
    • Creating a filtering rule profile

      1. In Filter Rule Profile Management, click Create.

      2. Set the parameters on the Create Filter Rule page that is displayed. For description of the parameters, see Table 1-149.

      3. Click OK.
        Table 1-149  Parameters for creating a filtering rule profile

        Parameter

        Description

        Profile name

        Name of the filtering rule profile.

        After the Wireless Packet Capturing function starts, the AP filters packets based on filtering rules contained in the filtering rule profile and collects only packets that match the rules.

        Filtering protocol

        Protocol type of packets to be obtained through the Wireless Packet Capturing function.
        • Beacon: The device collects only Beacon packets.
        • Probe: The device collects only Probe packets.
        • EAP: The device collects only EAP packets.
        • DHCP: The device collects only DHCP packets.
        • Other-mgnt: The device collects 802.11 management packets except the Beacon and Probe packets.
        • Data: The device collects only data packets.

        Rule ID

        ID of the filtering rule.

        Source MAC address

        Specifies the source MAC address of packets to be obtained.

        Destination MAC address

        Specifies the destination MAC address of packets to be obtained.

        BSSID

        Specifies the BSSID of packets to be obtained.

    • Modifying a filtering rule profile

      1. In the list of filtering rule profiles, click the filtering rule profile to modify.
      2. Modify the parameters on the Modify Filter Rule page that is displayed. For description of the parameters, see Table 1-149. (The Profile name parameter cannot be modified.)
      3. Click OK.
    • Deleting a filtering rule profile

      In the list of filtering rule profiles, choose the filtering rule profile to delete and click Delete. In the Confirm dialog box that is displayed, click OK.

  4. Enable the Wireless Packet Capturing function.
    1. Click Start.
    2. In the Wireless Packet Capturing dialog box that is displayed, set AP name, Radio ID, Filter rule profile, and Channel, then click OK.



Follow-up Procedure
  • To stop a packet capturing task, select a record in the packet capturing task list, then click Stop.
  • If Saving mode is set to Save locally, you can select a record in the packet capturing task list and click Upload File to upload the saved file to the server.

Ping

The ping command is used to check network connectivity and host reachability.

Procedure

  1. Choose Diagnosis > Diagnostic Tools > Ping to access the Ping page, as shown in Figure 1-187.

    Figure 1-187  Ping

  2. Enter the IP address in the Ping text box and click Start. The network connection information is displayed.

    NOTE:

    If no response packets are received within the timeout interval, the following information is displayed: Request time out. The preceding information shows that a link is faulty.

Trace Route

You can use the tracert command to test the gateways that packets pass through from the source host to the destination host. The tracert command is used to check network connectivity and locate network faults.

Context

The Tracert command, also called Trace Route, helps you check the IP addresses and the number of gateways between the source and the destination. Tracert is used to check network connectivity and locate network faults.

Procedure

  1. Choose Diagnosis > Diagnostic Tools > Trace Route to access the Trace Route page, as shown in Figure 1-188.

    Figure 1-188  Trace Route

  2. Enter the IP address in the Trace Route text box and click Start. The Layer 3 devices where packets pass through between the source host and the destination host are displayed.

    NOTE:
    • The output of the tracert command includes IP addresses of all the gateways through which the packet reaches the destination. If one gateway sends back a packet indicating TTL timeout, * is displayed.
    • The tracert test may take a long time.

AAA Test

The AAA test tool is used to check whether the user can pass the RADIUS authentication.

Context

The AAA test tool checks whether a specified user can pass the RADIUS authentication.

Procedure

  1. Choose Diagnosis > Diagnostic Tools > AAA Test to access the AAA Test page, as shown in Figure 1-189.

    Figure 1-189  AAA Test

  2. Enter parameters such as the RADIUS server profile, authentication mode, user name, and password. For parameter information, see Table 1-150.

    Table 1-150  AAA test parameters
    Parameter Description

    RADIUS server profile

    RADIUS server template used in the authentication.

    Authentication mode

    Authentication mode used in the authentication.
    • - None -
    • CHAP
    • PAP

    User name

    User name of the user to be tested.

    Password

    Password of the user to be tested.

  3. Click Start.

    After the AAA test is performed, the test result is displayed.

RF-Ping (S5720HI)

Context

The RF-Ping tool checks the quality of the link between the AP and STA.

After the RF-Ping test is performed, the test result is displayed.

NOTE:

This node is only available in the NAC unified mode.

The web system is applicable to wireless service deployment on small- and middle-sized networks. For large-sized networks, use other network management systems, such as eSight.

Procedure

  1. Choose Diagnosis > Diagnostic Tools > RF-Ping. The RF-Ping page is displayed.
  2. In MAC address, enter the MAC address of the STA.
  3. Click Start.



AP-Ping (S5720HI)

Context

Using the AP-Ping tool, you can check connectivity between an AP and network device.

After an AP-Ping operation is complete, the AP-Ping result is displayed on the AP-Ping page.

NOTE:

Before you use the AP-Ping tool, ensure that the AP is properly online and has an IP address configured.

This node is only available in the NAC unified mode.

Procedure

  1. Choose Diagnosis > Diagnostic Tools > AP-Ping. The AP-Ping page is displayed.



  2. Set AP-Ping parameters. For description of the parameters, see Table 1-151.

    Table 1-151  AP-Ping parameters
    Parameter Description

    AP name

    AP name used in an AP-Ping operation.

    IP address/host name

    Domain name or IP address of the destination host.

    Packet transmission times

    Number of times ICMP Echo Request packets are sent.

    Packet length

    Length of an ICMP Echo Request packet excluding the IP header and ICMP header.

    Waiting time

    Time to wait before sending the next ICMP Echo Request packet.

    Timeout period

    Timeout period for an ICMP Echo Response packet.

  3. Click Start.
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Updated: 2019-08-21

Document ID: EDOC1000114003

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