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eSpace 8950 and 8950S IP Phone V200R003C30 User Guide

Describes the services supported by the eSpace 8950 IP phones and the implementation of such services.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Call Waiting

Call Waiting

After the call waiting function is enabled, if the phone that is engaged in an active call has a new incoming call, the phone LCD screen displays a message notifying the user of this new incoming call.

NOTE:
  • Before using the call waiting function, ensure that a line is configured to support at least two concurrent calls.
  • Before using the call waiting function, ensure that your account has been assigned the call waiting service rights on the IP phone and server. For any questions, contact your system administrator.

How to Set

You can set the call waiting function on your phone LCD screen or web page. For detailed operations, see Table 7-1.

Table 7-1 Call waiting setting

If You Want to...

Then...

Set call waiting on the phone LCD screen

  1. Tap . On the APPLICATION tab, tap Settings.
  2. In the Call Settings area, tap Call Waiting.

Set call waiting on the web page

  1. Choose Call Settings > Call Waiting.
  2. Select Enable or Disable.
  3. Click Save.

How to Use

Call waiting takes precedence over auto answer, call forward busy, and call forward no answer, but call forward all and DND take precedence over call waiting.

If the phone that is engaged in an active call has a new incoming call, you can:

  • Tap Answer.

    Answer the new call and hold the original call.

NOTE:
  • In the EC6.X or UC2.X network environment, to answer a new incoming video call, tap Audio Answer or Video Answer.
  • In the IMS+UC network environment, to answer a new incoming video call, tap Video Answer.
  • Tap Hang Up.

    Hang up the new call and go back to the original call screen.

You can tap More and select Ignore, Transfer, or Voicemail.

  • If you tap Ignore, the ring of the new call is stopped. Before the calling party hangs up, you can still tap Answer to answer the call.
  • If you tap Transfer, the incoming call is transferred to another party.
  • If you tap Voicemail, the incoming call is transferred to the voicemail.
NOTE:

Your phone number must have the call divert function enabled; otherwise, the incoming call notification screen will not display the Transfer or Voicemail button.

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Updated: 2019-06-21

Document ID: EDOC1000128683

Views: 26020

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