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eSpace 8950 and 8950S IP Phone V200R003C30 User Guide

Describes the services supported by the eSpace 8950 IP phones and the implementation of such services.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
MLA

MLA

The Multi-Line Appearance (MLA) service is supported in the UC2.X network environment, allowing multiple IP phones to share multiple lines.

When others call the access code of the primary phone in an MLA group, an incoming call notification window is displayed on all IP phones that use the shared line. Any IP phone in the MLA group can answer the call.

NOTE:

The primary number of the shared line is used to log in to the primary IP phone, and the other numbers of the shared line are all device IDs, which are used to log in to the other IP phones in the MLA group.

Outgoing Call on a Shared Line

Any IP phone in an MLA group can place calls using a shared line.

When a shared line has an outgoing call on an IP phone, the other IP phones in the MLA group cannot use the shared line to place or receive calls but they can use idle shared lines to place or receive calls.

Incoming Call on a Shared Line

  1. When the first shared line receives a call, all IP phones in the MLA group ring at the same time.
  2. After an IP phone in the group answers the call, the first line is occupied on all IP phones.
  3. When the call is ended, the line is idle again on all IP phones.
NOTE:

When the first shared line is idle and the second shared line is occupied, if a new call comes in, an incoming call notification for the first shared line is displayed on all IP phones.

Call Hold

Group Hold

When a shared line is engaged in an ongoing call, the user who answers this call can tap Hold on the IP phone to place the call on hold in group mode.

Any user in the group can tap Retrieve to resume the call.

Private Hold

When a shared line is engaged in an ongoing call, the user who answers this call can tap PrivHold on the IP phone to place the call on hold in private mode.

The shared line is occupied and the other users in the group cannot resume the call.

NOTE:

Before using the private hold function, ensure that your account has been assigned the private hold service rights on the IP Phone. For any questions, contact your system administrator.

Call Transfer

Any IP phone in the group can transfer a call that is carried on the shared line.

Tap Transfer button and enter the destination number.

Outgoing Call on a Private Line

When the shared line is occupied, users can select a private line to call each other in the group.

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Updated: 2019-06-21

Document ID: EDOC1000128683

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