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eSpace 8950 and 8950S IP Phone V200R003C30 User Guide

Describes the services supported by the eSpace 8950 IP phones and the implementation of such services.
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Group Pickup

Group Pickup


Before using the group pickup function, ensure that your account has been assigned the group call pickup rights on the server and is in the same pickup group as the accounts of the users who will benefit from the pickup service. For any questions, contact your system administrator.

Using Group Pickup


  1. Phones of a pickup group all ring and the Incoming call for group pickup dialog box is displayed when a call is made to a user that belongs to the pickup group.
  2. A user in the pickup group can tap in the incoming call dialog box or in Quick Setting to answer the incoming call.


A is a common user, B, C, and D are users of the same pickup group, and they all have enabled the group pickup service.

  1. A calls B.
  2. B's phone rings, and A hears the ringback tone.
  3. C's and D's phones ring, and the Incoming call for group pickup dialog box is displayed on their phones.
  1. C taps in the incoming call dialog box to answer the call.
  2. B's and D's phones stop ringing. The call is set up between A and C.

When multiple calls are made to a pickup group, multiple Incoming call for group pickup dialog boxes are displayed on the phone screen, and the pickup user can select the call to be picked up.

Updated: 2019-06-21

Document ID: EDOC1000128683

Views: 33525

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