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eSpace 8950 and 8950S IP Phone V200R003C30 User Guide

Describes the services supported by the eSpace 8950 IP phones and the implementation of such services.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Call Forward

Call Forward

After the call forward function is enabled, incoming calls are forwarded to voicemail or a specified phone number when the call forward conditions are met. The phone does not ring or log such incoming calls.

The phone supports four types of call forward, namely, call forward all, call forward busy, call forward no answer, and call forward offline in descending order of priority.

  • Call forward all

    All incoming calls are forwarded to voicemail or a specified phone number.

  • Call forward busy

    When the phone is dialing or in an active call, incoming calls are forwarded to voicemail or a specified phone number.

  • Call forward no answer

    When an incoming call is not answered within a specified period, the call is forwarded to voicemail or a specified phone number.

    In the BroadWorks network environment, sets the count of ringing allowed before call forward no answer is triggered. The value ranges from 0 to 59.

  • Call forward offline

    When the phone is offline, incoming calls are forwarded to voicemail or a specified phone number.

NOTE:
  • Before using the call forward function, ensure that your account has been assigned the call forward service rights on the IP phone and server. For any questions, contact your system administrator.
  • The call forward function is available only for the current number. For a new number, you must enable the call forward function again.
  • In the IMS+UC network environment, incoming calls cannot be forwarded to voicemail.

You can set the call forward function on your phone LCD screen or web page. For detailed operations, see Table 10-1.

Table 10-1 Call forward setting

If You Want to...

Then...

Set call forward on the phone LCD screen

Enable call forward

  1. Tap . On the APPLICATION tab, tap Settings.
  2. In the Call Settings area, tap the desired call forward mode.
    NOTE:

    You can tap in Call Forward or in Quick Setting to quickly access the setting screen. For details about how to add the Call Forward and Quick Setting widgets, see Call Forward and Quick Setting, respectively.

  3. Select a call forward destination.
    • Voicemail: Incoming calls are forwarded to voicemail.
    • Number: Enter the number of a third party and tap OK.
NOTE:
  • In the BroadWorks network environment, you can set the count of ringing allowed before call forward no answer is triggered. The value can be 0 or any within the range of 2 to 10.
  • If the Number or Voicemail option is not displayed, contact your system administrator.
  • If your Call Forward has setting records, you can directly select the desired call forward mode.

Disable call forward

  1. Tap . On the APPLICATION tab, tap Settings.
  2. In the Call Settings area, deselect the call forward mode you want to disable.
NOTE:

You can also directly deselect the call forward mode in Call Forward.

Set call forward on the web page

Enable call forward

  1. Choose Call Settings > Call Forward.
  2. Select a call forward mode and click Enable.
  3. Select Voicemail or Number.
    • Voicemail: Incoming calls are forwarded to voicemail.
    • Number: Enter the number of a third party.
    NOTE:
    • In the BroadWorks network environment, you can set the count of ringing allowed before call forward no answer is triggered. The value can be 0 or any within the range of 2 to 10.
    • If the Number or Voicemail option is not displayed, contact your system administrator.
  4. Click Save.

Disable call forward

  1. Choose Call Settings > Call Forward.
  2. Select a call forward mode and click Disable.
  3. Click Save.

When the call forward function is set, is displayed in the status bar of the phone screen.

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Updated: 2019-06-21

Document ID: EDOC1000128683

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