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eSpace 8950 and 8950S IP Phone V200R003C30 User Guide

Describes the services supported by the eSpace 8950 IP phones and the implementation of such services.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Linkage

Linkage

The linkage function is to link your IP phone with an eSpace Desktop (an eSpace PC client). With the linkage function enabled, the status between your IP phone and the linked eSpace Desktop is synchronized, and also you can use the linked eSpace Desktop to place, answer, or end calls for your IP phone.

NOTE:
  • Before using the linkage function, ensure that your account has been assigned the linkage service rights on the IP phone and server. For any questions, contact your system administrator.
  • The operations of placing, answering, and ending calls are performed using the linked eSpace Desktop, but your IP phone carries the audio.

Enabling Linkage

After you log in to eSpace Desktop, click on the left of the eSpace Desktop screen and choose Phone as the primary, as shown in Figure 32-1.

Figure 32-1 Screen for enabling linkage

After the linkage function is enabled, is displayed for the line button corresponding to the phone number.

Using Linkage

After linkage is enabled, you can perform the operations described in the following table.

Table 32-1 Using linkage

If You Want to Use the Linked eSpace Desktop to...

Then...

Place a call for your IP phone

Enter and dial the number of the called party on the linked eSpace Desktop.

Your IP phone and the linked eSpace Desktop both display the calling screen/window.

NOTE:

Ensure that the linkage-enabled number of your IP phone has an idle line in this scenario.

Answer/Reject a call for your IP phone

When the linkage-enabled account of your IP phone has an incoming call, your IP phone and the linked eSpace Desktop both display the incoming call notification screen/window.

Click Answer or Reject on the linked eSpace Desktop.

End a call for your IP phone

When the linkage-enabled account of your IP phone is engaged in a call, your IP phone and the linked eSpace Desktop both display the talking screen/window.

Click on the linked eSpace Desktop.

Two-stage dialing

When the linkage-enabled account of your IP phone is engaged in a call, your IP phone and the linked eSpace Desktop both display the talking screen/window.

Open the keypad for two-stage dialing on the linked eSpace Desktop and perform two-stage dialing.

Hold a call

When the linkage-enabled account of your IP phone is engaged in a call, your IP phone and the linked eSpace Desktop both display the on hold screen/window.

Click on the linked eSpace Desktop. The call is held on the corresponding line on the IP phone.

Resume a call

Click on the linked the eSpace Desktop. The call is resumed on the corresponding line on the IP phone.

Start a conference for your IP phone

Use the conference function on the linked eSpace Desktop to start a conference. Then, your IP phone displays the conference screen.

During the conference, you can also use the linked eSpace Desktop to add, delete, or mute participants, start a data conference, place the conference on hold, or end the conference.

As a participant, you can accept a conference invitation or join a conference from the conference list or by dialing the conference access code.

NOTE:
  • In the EC6.X or IMS+UC network environment, conference control operations are not supported on the phone LCD screen.
  • If you directly dial Conference access code*Password# on the phone or soft client, or click and enter the conference access code and password in the displayed dialog box on the soft client to join a conference, the IP phone will record a call record containing the conference access code. The conference access code will expire after the corresponding conference ends.
  • To avoid the risks of recording the conference password on the phone, you can choose to dial the conference access code and then enter the password as prompted to join a conference.

Blind transfer

When the linkage-enabled account of your IP phone is engaged in a call, your IP phone and the linked eSpace Desktop both display the talking screen/window.

Click Transfer and enter the transfer-to number on the linked eSpace Desktop.

Divert a call

When the linkage-enabled account of your IP phone is engaged in a call, your IP phone and the linked eSpace Desktop both display the talking screen/window.

Click Transfer and enter the transfer-to number on the linked eSpace Desktop.

Configure the DND service

Enable or disable the DND service on the linked eSpace Desktop. The IP phone automatically enables or disables the DND service.

Mute/Unmute

NOTE:

The linkage mute function is supported only in the EC6.X network environment.

When the linkage-enabled account of your IP phone is engaged in a call, your IP phone and the linked eSpace Desktop both display the talking screen/window.

Mute the call on the linked eSpace Desktop. The IP phone is muted and its mute LED is on.

Unmute the call on the linked eSpace Desktop. The IP phone is unmuted and its mute LED is off.

View the phone status

The phone status is displayed in real time on the linked eSpace Desktop when your perform operations over the first line for the linkage-enabled number of your IP phone. The phone status information includes onhook/offhook status, incoming/outgoing call notification, call process, and conference information.

NOTE:

The eSpace Desktop displays the status of only the first line for the linkage-enabled number of your IP phone in real time.

Linkage in the secretary service scenario (only for EC6.X)

In the secretary service scenario, linkage between the PC Client and the shared line of the IP phone on the manager side, and linkage between the PC Client and the private line or shared line of the IP phone on the secretary side are supported. The linked PC Client can perform operations, such as placing, answering, and ending calls, for the shared line of the IP phone.

NOTE:
  • Linkage configuration and processing on a single side (either the manager or secretary side) of the shared line are supported.
  • The linkage service for the private line's number on the secretary side is common linkage (IPT linkage).
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Updated: 2019-06-21

Document ID: EDOC1000128683

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