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eSpace 8950 and 8950S IP Phone V200R003C30 User Guide

Describes the services supported by the eSpace 8950 IP phones and the implementation of such services.
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Multi-line Support

Multi-line Support

  • Line: Each line corresponds to a phone number that others can use to call you.
  • Call: Each line supports multiple calls. Your system administrator can adjust the number of calls supported according to your needs. Only one call can be active at any time; other calls are automatically placed on hold.
  • Line button: located in the drop-down list box in the upper right corner of your IP phone's screen. Each line button supports multiple lines.

eSpace 8950 provides 24 line buttons. Each line button can be assigned a maximum of 24 lines. eSpace 8950 supports a maximum of 24 lines and 24 concurrent calls. To view the line button status, swipe down in the number area on the right of the status bar.

Using Multiple Lines

eSpace 8950 supports multiple concurrent calls using the same or different lines.

  • When a line is occupied, you can press the line button to switch to another available line.
  • You can switch lines in multiple scenarios, for example, when you are dialing a number, when a call comes in, or when you are engaged in an ongoing call.
  • Line switching is required in services such as call waiting, call transfer, and local conference. Therefore, you need to configure at least two lines for the account that uses such services.

On the phone LCD screen or web page, navigate to Advanced and configure lines or query line configurations. For detailed operations, consult your system administrator. In the IMS+UC network environment, eSpace 8950 only supports query of line configurations.

Modifying the Label Displayed for a Line Button

  1. Tap . On the APPLICATION tab, tap Settings.
  2. In the PERSONAL area, tap Account > Line Button Label.
  3. Tap a line button and modify its label.
  4. Tap OK.

Understanding the Icons Displayed for a Line Button

Table 3-1 describes the line button-related icons.

Table 3-1 Line button-related icons



The line is in standby state (or called idle state).

The line is in dialing state.

The line is in callout state.

The line is in talking state.

The line is in active call hold state.

The line is in a conference call.

Updated: 2019-06-21

Document ID: EDOC1000128683

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