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User Guide

eSpace 7910 and 7950 IP Phone V200R003C30

Describes the services supported by the eSpace 7910&7950 IP phones and the implementation of such services.
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Multiple Lines

Multiple Lines

  • Accounts: Each account corresponds to a phone number that others can use to call you.
  • Lines: Each account can support multiple lines. Your system administrator can adjust the number of lines supported according to your needs. Only one line can be active at any time; other lines are automatically placed on hold.
  • Line buttons: located on the right side of your phone screen. Each line button corresponds to only one account, but can support multiple lines.

eSpace 7910 IP Phone provides 6 line buttons and supports 3 registered accounts. Each line button can be assigned a maximum of 12 lines.

eSpace 7950 IP Phone provides 12 line buttons and supports 6 registered accounts. Each line button can be assigned a maximum of 12 lines.

On the home screen or talking screen, you can press the Up arrow or Down arrow button to view the status of the line buttons.

  • For details about the usage of the line buttons, see Button.
  • For details about the status of the line button LEDs, see LED.
  • For details about the icons displayed for the line buttons, see Line Button Icon.

This chapter assumes that account 1 has been configured for line buttons 1 and 2 and that two lines have been configured for each line button, as depicted in Figure 7-2.

Figure 7-2 Line button configuration

Using Multiple Lines

eSpace 7950 IP Phone supports multiple (at most 12) concurrent calls using the same or different accounts.

  • When a line is occupied, you can press the line button to switch to another available line.
  • You can switch lines in multiple scenarios, for example, when you are dialing a number, when a call comes in, or when you are engaged in an ongoing call.
  • When a line is in non-idle state, you can press the line button to display the call list that contains the calls of all lines corresponding to the same number.
  • Line switching is required in services such as call waiting, call transfer, and local conference. Therefore, you need to configure at least two lines for the account that uses such services.

You can view the configuration of each line for an account on your phone LCD screen or your phone web page. For any questions, contact your system administrator.

Updated: 2019-10-30

Document ID: EDOC1000129167

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