No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search

Reminder

To have a better experience, please upgrade your IE browser.

upgrade

User Guide

eSpace 7910 and 7950 IP Phone V200R003C30

Describes the services supported by the eSpace 7910&7950 IP phones and the implementation of such services.

Rate and give feedback:
Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Call Forward

Call Forward

Call forward involves two modes: server-based and local. In server-based call forward, the phone can forward incoming calls to voicemail or a specified phone number. In local call forward, the phone forwards incoming calls to a specified phone number.

After the call forward function is enabled, the phone does not ring or have call records for such incoming calls.

The phone supports four types of call forward, namely, call forward all, call forward busy, call forward no answer, and call forward offline in descending order of priority. Local call forward does not support call forward offline.

  • Call forward all

    All incoming calls are forwarded to voicemail or a specified phone number.

  • Call forward busy

    When the phone is dialing or in an active call, an incoming call is forwarded to voicemail or a specified phone number.

  • Call forward no answer

    When an incoming call is not answered within a specified period, the call is forwarded to voicemail or a specified phone number.

  • Call forward offline

    When the phone is offline, an incoming call is forwarded to voicemail or a specified phone number.

  • Before using the call forward function, ensure that your account has been assigned the call forward rights. For any questions, contact your system administrator.

    If no forward-to number is not configured for your account on the server, you can register the call forward function by dialing the access code on the phone.

    For example, in the UC2.X network environment, user A can dial *57*User B's number to register the call forward function to forward all incoming calls to user B unconditionally. For the access code for registering each type of call forward function, contact the system administrator.

  • The call forward function is available only for the current account. For a new account, the call forward function must be enabled again.
  • In the IMS+UC network environment, incoming calls cannot be forwarded to voicemail.

Setting the Call Forward Mode

  1. One the web page, choose Call Settings > Call Forward.
  2. Select Server or Local.

    In an IMS+UC network environment, the call forward mode cannot be set.

Setting the Call Forward Function

You can set the call forward function on your phone LCD screen or web page. For detailed operations, see Table 7-5.

Table 7-5 Setting call forward

Where to Set

How to Set

Call Settings on the phone LCD screen

To enable call forward

  1. On the home screen, press the Forward softkey or choose Apps > Pref. > Call Settings > Call Forward.
  2. Select a forward mode, and press Select.
  3. Select a call forward destination.
    • Voicemail: Incoming calls are forwarded to the voicemail.
    • Number: Incoming calls are forwarded to the associated number. Enter the number of a third party, and press Done.
NOTE:

If the Number or Voicemail option is not displayed, contact your system administrator.

To disable call forward

  1. On the home screen, press the Forward softkey or choose Apps > Pref. > Call Settings > Call Forward.
  2. Select a forward mode, and click Select.
  3. Select Disable and press Select.

Call Settings on the phone web page

To enable call forward

  1. Choose Call Settings > Call Forward.
  2. Select a forward mode, and click Enable.
  3. Select Voicemail or Number.
    • Voicemail: Incoming calls are forwarded to the voicemail.
    • Number: Incoming calls are forwarded to the associated number.
    NOTE:
    • If the Number or Voicemail option is not displayed, contact your system administrator.
    • In local call forward no answer, the no-answer time can be set, and the value ranges from 5s to 50s.
  4. Click Save.

To disable call forward

  1. Choose Call Settings > Call Forward.
  2. Select a forward mode, and click Disable.
  3. Click Save.

Idle line button or programmable button on the expansion module

For detailed configurations, see Buttons.

After the setting is completed, the button LED will be steady green. Then, you can use this button to enable or disable call forward.

When the call forward function is set, is displayed in the status bar of the phone screen. If you have enabled call forward all, the home screen also displays the message "Forwarded to ***" (***: phone number) or "Forwarded to voicemail".

Assume that call forward offline has been enabled on phone B and the call forward destination is phone C. When phone A calls phone B that is offline,

  • Phone A's screen displays a message indicating that the call has been forwarded. This message disappears in 5s.
  • Phone C's screen displays a message indicating that the incoming call is from phone A and forwarded by phone B.
  • After the call is ended, phone C's call history adds a call record with phone A, and phone A's call history adds a call record with phone B.
Download
Updated: 2019-10-30

Document ID: EDOC1000129167

Views: 109142

Downloads: 1564

Average rating:
This Document Applies to these Products

Related Version

Related Documents

Share
Previous Next