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User Guide

eSpace 7910 and 7950 IP Phone V200R003C30

Describes the services supported by the eSpace 7910&7950 IP phones and the implementation of such services.

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Group Pickup

Group Pickup


Before using the group pickup function, ensure that your account has been assigned the call pickup rights and is in the same pickup group as the accounts of the users who will benefit from the pickup service. For any questions, contact your system administrator.

Using Group Pickup


  1. Phones of a pickup group all ring and the Incoming Call dialog box is displayed when a call is made to a user that belongs to the pickup group.
  2. A user in the pickup group can press the Pickup softkey to answer the incoming call.


A is a common user, B, C, and D are users of the same pickup group, and they all have enabled the group pickup service.

  1. A calls B.
  2. B's phone rings, and A hears the ring back tone.
  3. C's and D's phones ring, and the Incoming Call dialog box is displayed on their phones.
  4. C presses the Pickup softkey or presses the programmable button that configured with the group pickup function to answer the call.
  5. B's and D's phones stop ringing. The call is set up between A and C.

    When multiple calls are made to a pickup group, you can press the left or right arrow buttons to select the call you want to pick up.

Updated: 2019-10-30

Document ID: EDOC1000129167

Views: 110324

Downloads: 1576

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