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User Guide

eSpace 7910 and 7950 IP Phone V200R003C30

Describes the services supported by the eSpace 7910&7950 IP phones and the implementation of such services.

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Called Party Control

Called Party Control

In the called party control scenario, even if the calling party disconnects the call, the call is not released within a certain period (for example, 3 minutes) but is placed on hold. The calling party can resume the call within that period.

The called party control function conflicts with the malicious call identification (MCID) function. Before using the called party control function, ensure that your account has been assigned the called party control service rights and has the MCID function disabled. For any questions, contact your system administrator.

If you are engaged in an ongoing call with user A and if user A is the called party and has the called party control service rights,

  • The message "Under remote control" is displayed on the talking screen of your phone. In addition, softkeys, such as Hangup, Hold, and Transfer, are not displayed in the lower part of the screen.
  • Your phone still displays the talking screen even when you end the call, and a message indicating that the call is placed on hold is displayed on the screen of user A's phone.
  • You can pick up your phone again to resume the call with user A within a certain period (for example, 3 minutes, which is configured on the server). The call is ended if you do not resume the call within that period.
  • You cannot place or receive new calls.
  • The call is ended if user A ends the call.
Updated: 2019-10-30

Document ID: EDOC1000129167

Views: 108819

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