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User Guide

eSpace 7910 and 7950 IP Phone V200R003C30

Describes the services supported by the eSpace 7910&7950 IP phones and the implementation of such services.
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Linkage

Linkage

The linkage function is to link your IP phone with an eSpace Desktop (an eSpace PC client). With the linkage function enabled, the status between your IP phone and the linked eSpace Desktop is synchronized, and also you can use the linked eSpace Desktop to place, answer, or end calls for your IP phone.

Prerequisites

  • Your account has configured the linkage function on the IP phone and server.
  • The eSpace Desktop has been installed on your PC.

The operations of placing, answering, and ending calls are performed using the linked eSpace Desktop, but your IP phone carries the audio.

Enabling Linkage

  1. Log in to the eSpace Desktop.
  2. Enable the IP phone linkage.

    • EC6.X network environment:
      Click at the bottom of the eSpace Desktop main window and select Enable IP Phone Linkage, as shown in Figure 8-1.
      Figure 8-1 Enabling linkage
    • IMS+UC network environment

      Click on the left of the eSpace Desktop main window and select Phone as the primary, as shown in Figure 8-2.

      Figure 8-2 Enabling linkage

displayed for a line button on the eSpace 7950 indicates that the linkage between the eSpace 7950 and the eSpace Desktop is enabled.

Using Linkage

This document uses the EC6.X network environment as an example. After linkage is enabled, you can perform the operations described in the following table.

Table 8-1 Using linkage

If You Want to Use the Linked eSpace Desktop to...

Then...

Place a call for your IP phone

Enter and dial the number of the called party on the linked eSpace Desktop.

Your IP phone and the linked eSpace Desktop both display the calling screen/window.

NOTE:

Ensure that the linkage-enabled account of your IP phone has an idle line in this scenario.

Answer/Reject a call for your IP phone

When the linkage-enabled account of your IP phone has an incoming call, your IP phone and the linked eSpace Desktop both display the incoming call notification screen/window.

Click Answer or Reject on the linked eSpace Desktop.

End a call for your IP phone

When the linkage-enabled account of your IP phone is engaged in a call, your IP phone and the linked eSpace Desktop both display the talking screen/window.

Click Hangup on the linked eSpace Desktop.

Perform two-stage dialing for your IP phone

When the linkage-enabled account of your IP phone is engaged in a call, your IP phone and the linked eSpace Desktop both display the talking screen/window.

Open the keypad for two-stage dialing on the linked eSpace Desktop and perform two-stage dialing.

Start a conference for your IP phone

Use the conference function on the linked eSpace Desktop to start a conference. Then, your IP phone displays the conference screen. You can also press the conference softkey on the talking screen to create a conference.

During the conference, you can also use the linked eSpace Desktop or the phone's LCD to add, delete, or mute participants, start a data conference, split or merge the conference, place the conference on hold, or end the conference.

As a participant, you can accept a conference invitation or join a conference from the conference list or by dialing the conference access code.

NOTE:
  • If you directly dial Conference access code*Password# on the phone or soft client, or click and enter the conference access code and password in the displayed dialog box on the soft client to join a conference, the IP phone will record a call record containing the conference access code. The conference access code will expire after the corresponding conference ends.
  • To avoid the risks of recording the conference password on the phone, you can choose to dial the conference access code and then enter the password as prompted to join a conference.

Hold a call

When the linkage-enabled account of your IP phone is engaged in a call, your IP phone and the linked eSpace Desktop both display the talking screen/window.

Click on the linked eSpace Desktop. The call is held on the corresponding line on the IP phone.

Resume a call

Click on the linked the eSpace Desktop. The call is resumed on the corresponding line on the IP phone.

Transfer a call in blind transfer mode for your IP phone

When the linkage-enabled account of your IP phone is engaged in a call, your IP phone and the linked eSpace Desktop both display the talking screen/window.

Click Transfer and enter the transfer-to number on the linked eSpace Desktop.

Divert a call

When the linkage-enabled account of your IP phone is engaged in a call, your IP phone and the linked eSpace Desktop both display the talking screen/window.

Click Transfer and enter the transfer-to number on the linked eSpace Desktop.

Configure the DND service

Enable or disable the DND service on the linked eSpace Desktop. The IP phone automatically enables or disables the DND service.

Mute/Unmute a call (only for EC6.X)

When the linkage-enabled account of your IP phone is engaged in a call, your IP phone and the linked eSpace Desktop both display the talking screen/window.

Mute the call on the linked eSpace Desktop. The IP phone is muted and its mute LED is on.

Unmute the call on the linked eSpace Desktop. The IP phone is unmuted and its mute LED is off.

View the phone status

The phone status is displayed in real time on the linked eSpace Desktop when you perform operations over the first line for the linkage-enabled account of your IP phone. The phone status information includes onhook/offhook status, incoming/outgoing call notification, call process, and conference information.

NOTE:

The eSpace Desktop displays the status only of the first line for the linkage-enabled account of your IP phone in real time. During phone login, the online status of the linkage-enabled account is automatically synchronized.

Linkage in the secretary service scenario (only for EC6.X)

In the secretary service scenario, linkage between the PC Client and the shared line of the IP phone on the manager side, and linkage between the PC Client and the private line or shared line of the IP phone on the secretary side are supported. The linked PC Client can perform operations, such as placing, answering, and ending calls, for the shared line of the IP phone.

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Updated: 2019-10-30

Document ID: EDOC1000129167

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