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User Guide

eSpace 7910 and 7950 IP Phone V200R003C30

Describes the services supported by the eSpace 7910&7950 IP phones and the implementation of such services.
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Virtual Voicemail

Virtual Voicemail

When members in a hunt group are unable to answer incoming calls, the system may prompt the calling parties to leave messages in the virtual voicemail according to the related configurations.

This function involves personal data. When using this function, comply with local laws and regulations, and take sufficient measures to protect personal data.


Before using the virtual voicemail function, ensure that your account has been assigned the transfer-to-voicemail function when the hunt group function for your account is configured on the server, and also ensure that the hunt group and virtual voicemail service rights have been configured on your phone. For any questions, contact your system administrator.

Retrieving Voice Messages

When the programmable button that has virtual voicemail configured is steady green, the phone has unread voice messages in the virtual voicemail.

When the phone has unread voice messages in the virtual voicemail, the number of unread voice messages is displayed on the voicemail icon on the home screen and the MWI LED blinks once every 3 seconds.

Press the programmable button that has virtual voicemail configured, and retrieve voice messages as prompted.

You can also press the Message button, select the corresponding hunt group's virtual voicemail, and press Call to retrieve voice messages.

Updated: 2019-10-30

Document ID: EDOC1000129167

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