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User Guide

eSpace 7910 and 7950 IP Phone V200R003C30

Describes the services supported by the eSpace 7910&7950 IP phones and the implementation of such services.
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Voicemail

Voicemail

The voicemail function allows the calling party to leave voice messages so that you will not miss any calls.

Prerequisites

  • Your account has configured the Voicemail service on the server and enabled the Voicemail service on the phone.
  • To use the call forwarding to voice mailbox service, ensure that your account has enabled the call forwarding to voice mailbox service on the phone and has set and enabled the forwarded-to voice mailbox. For details, see Call Forward.
  • To use the One Button to Voicemail service, ensure that your account has enabled the One Button to Voicemail service on the phone. For details, see One Button to Voicemail.

Using Voicemail

When the phone has unread voice messages, the number of unread voice messages is displayed on the Message icon on the home screen and the MWI LED blinks every 3 seconds.

This function involves personal data. When using this function, comply with local laws and regulations, and take sufficient measures to protect personal data.

  • EC6.X (V200R003C30SPC600 or earlier) or UC2.X network environment (non-visual voicemail)
Table 7-14 Using voicemail

If You Want to...

Then...

Query voice messages

Press the Message button or select Message in the main window and press OK. The Voicemail screen is displayed.

You can query the number of unread voice messages and the number of total voice messages for the corresponding account of your phone.

Listen to voice messages

Select a voice message and press Call.

Listen to the voice message as prompted.

  • IMS+UC, EC6.X (V200R003C30SPC700 or later) network environment (visual voicemail)
Table 7-15 Using voicemail

If You Want to...

Then...

Query voice messages

  1. Press the Message button or select Message in the main window and press OK. The Voicemail screen is displayed.
  2. Select the account for which you want to check the voice messages.
  3. Press Details, you can query the voice message information, such as the calling number, time when a voice message was left, and number of messages.
NOTE:

The phone supports a maximum of 256 voice messages, and you can query the information about a maximum of 40 voice messages at a time.

Listen to voice messages

Select a voice message and press Play.

NOTE:

Ensure that your phone does not have any ongoing call when you are listening to voice messages.

When a voice message is being played, you can perform the following operations:

  • Pause/Resume

    Press Pause. When the voice message is paused, you can press Play to resume playing the voice message.

  • Fast forward/rewind

    Press Fast Fwd or Rewind.

  • Listen to the previous or next voice message

    Press Previous or Next.

  • Finish listening to voice messages

    Press Hangup to finish listening to voice messages in advance.

Call back

Select a voice message and press Call Back to call the number that leaves the voice message.

NOTE:

You can also choose More > Edit Redial to edit the number and place a call.

Forward voice messages

  1. Select a voice message and press Forward.
  2. On the dialing screen, enter the destination number or select a number from the contact list or call history.
  3. Press Forward.

Delete voice messages

Select a voice message and choose More > Delete.

After you confirm your delete operation, the phone deletes the voice message.

Clear voice messages

Choose More > More > Clear.

After you confirm your clear operation, the phone clears the voice messages for the account in use.

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Updated: 2019-10-30

Document ID: EDOC1000129167

Views: 97790

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