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User Guide

eSpace 7910 and 7950 IP Phone V200R003C30

Describes the services supported by the eSpace 7910&7950 IP phones and the implementation of such services.
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Placing Emergency Calls

Placing Emergency Calls

You can still place emergency calls (for example, 911) when a phone is unregistered or locked.

In the IMS+UC or EC6.X (V200R003C30SPC700 and later versions) network environment, you can place LBS-enabled emergency calls. LBS is short for location based service. When you are placing an LBS-enabled emergency call, the emergency call center can obtain your current location, facilitating their further actions.

Background

The administrator configures the physical location information on the BMP (IMS+UC) or USM (EC6.X). Terminals report their current locations to the server when they are logged in. The location information helps the emergency contact center to locate the terminals when emergency calls are made. This is called the LBS. The location information is configured by the administrator on the BMP (IMS+UC) or USM (EC6.X), and it is not automatically collected by certain programs on the terminals. In addition, the location information indicates physical locations within the enterprise and does not belong to personal privacy. When configuring the location information, the administrator needs to comply with local laws and regulations.

Prerequisites

Before using the emergency call service, ensure that your IP phone has the call source, emergency call prefix, and emergency call number configured. For any questions, contact your system administrator.

  • In the factory defaults of an IP phone, the emergency call service is not enabled for the IP phone.
  • On the EC6.X network, you can check the configured physical location information under Apps > Status > Location on the LCD screen. If the information is not displayed, contact the system administrator.

Placing Emergency Calls

  1. You can:

    • Press the Emerg. softkey.
    • Directly pick up the phone.
    • Press the Speaker button.

    The screen for entering an emergency number is displayed.

  2. Enter an emergency number.
  3. Press Call.
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Updated: 2019-10-30

Document ID: EDOC1000129167

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